(Spring / Summer 2024)
The Rimrock Resort Hotel
 
300 Mountain Ave, Banff, AB
Full-time
Job details


Job type
Full-time
 
Full job description
We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development.

Scope

Working as a member of the Banquet team, providing set up and service of guests’ functions while ensuring four diamond service levels and standards.

Duties & Responsibilities
Set up, service, and tear down of a variety of functions for 5 to 500 guests
Perform a variety of duties including set ups, coffee service, bartending and meal services
Attend regularly scheduled Banquet meetings
Read Banquet Event Orders (BEO) for all set up and food & beverage requirements
Ensure all coffee breaks/meals/meeting rooms are set up for the required time and to the proper standards
Assist with maintaining appropriate levels of dry goods and items held for guests’ consumption
Ensure the proper maintenance and housekeeping of Banquet storage rooms, back spaces and functions spaces
Be prepared to work in other F&B outlets when required due to business/staffing levels
Collect cash, room charges and credit slips from guests for any individual charges for bar tabs or extra items ordered
Follow all policies and procedures when completing tasks
Physical Demands
Significant standing and walking
Frequent lifting and carrying of trays, tables, and other items weighing up to 25 pounds / 12 kg
Frequent use of hands for polishing glassware and cutlery
Frequent bending and reaching
Occasional lifting and carrying up to 50 pounds / 23 kg
Occasional sitting
May be required to assist with pushing carts weighing up to 400 pounds / 181 kg
Qualifications
Completion of Grade 12 or equivalent
Alberta ProServe Certification
Able to meet the physical demands of the position
Previous experience in banquet service is an asset
Able to work effectively as part of a team in a fast-paced environment
Able to successfully manage multiple tasks simultaneously
Available to work a flexible schedule and long hours based on business levels
Customer-service oriented
Thank you for your interest in joining our team! We share in your excitement to live and work in the Canadian Rockies.

The Rimrock Resort Hotel is a Bow Valley Workplace Inclusion Charter signatory. We value the diversity of our employees and invite applications from all candidates. If you are contacted by a Recruiter, please let them know if there is any stage of the recruitment process that you will need support or accommodations for.