Canoe Dock Attendant and Tour Guide

Banff Canoe Club
Banff, AB
$17.50 an hour - Full-time, Fixed term contract
Job details
Salary
$17.50 an hour
Application Details
Cover letter
Job type
Full-time
Fixed term contract
Full Job Description
Looking for a fun summer job? The Banff Canoe Club is hiring!

We offer canoe, kayak and SUP rentals, plus guided Big Canoe Tours in Banff National Park.

We are recruiting for Canoe Dock Attendants and Tour Guides for the upcoming summer. Our season runs from mid-May to early October, with training beginning in early May.

Staff typically work both roles, with the majority of time working on the docks but often also guiding one to two tours daily, depending on qualifications and skills.

To apply for this job, you must be in the Banff area and familiar with Banff National Park.

Duties Include:

Assist guests with canoe, kayak and SUP rentals
Provide excellent customer service
Provide basic canoe instruction and guidance
Accurate recording of sales and cash handling
Ensure canoe safety practices are strictly adhered to
Ensure procedures (waivers, membership) are understood and completed correctly
Assist with customer complaints and resolve client issues
Ensure equipment is maintained and kept in good working condition
Clean and maintain a tidy dock and cabin
Sell merchandise and concession items
Reserve and guide Big Canoe Tours
We are looking for individuals with the following qualities:

Friendly and positive, with exceptional customer service
Work well individually and as part of a team
Ability to work well under pressure
Physically fit and willing to work outside in all weather conditions, for long periods of time
Basic computer skills and ability to learn new POS systems
Ability to learn local knowledge and willingness to share with guests
Able to commit to the whole summer season and work different shift patterns
What we offer:

Fun, exciting and safe work environment with new challenges every day
Discounted and complimentary tours
Competitive wages
Water based courses and guiding courses
Job Requirements:

Valid Standard 2-day first aid and CPR certificate
IGA basic knowledge online course
Familiar with Banff National Park and a willingness to learn more
Training provided for successful applicants:

Paddle Alberta Waterfront Instructor’s certification 2 day (provided by the Banff Canoe Club)
Swift Water Rescue course 1 day (provided by the Banff Canoe Club)
Big Canoe Guide qualification 1 day (provided by the Banff Canoe Club)
Please send us a cover letter introducing yourself and explaining why you would be a good fit for this role, along with your resume. Applications are open until March 31st, only successful applicants will be contacted. Interviews to follow in April.

Job Types: Full-time, Fixed term contract

Salary: $17.50 per hour

Schedule:

8 hour shift
Supplemental pay types:

Retention bonus
Work Location: One location

Application deadline: 2023-03-31
Expected start date: 2023-05-02

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Hiring 8 candidates for this role

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Popular in Canada's National Parks



Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.