Banff, AB
$16 an hour

What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Seasonal work experience setting in an iconic, unforgettable, and inspiring location
Fast-paced and active position – get your step counter ready!
Excellent options for discounted meals and lodging, including further discounts for returning team members at certain locations
The chance to work in an inclusive culture and make life-long friends
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
The Sky Bistro is our flagship restaurant located at the top of Sulphur Mountain and at the pinnacle of our Food and Beverage experiences. Our focus is to build a strong service oriented team that will propel the Sky Bistro experience to great heights.

Responsibilities will include:

Striving to provide our guests with excellent service and memorable experiences in a professional and sincere manner
Ensuring that guest complaints are resolved to the satisfaction of the guest and that each interaction is treated as an opportunity to “WOW” the guest
Able to communicate effectively to all customers
Make employee and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
Courteous service to all guests
Answer questions when asked about the surroundings / menu and logistics of the Gondola
Know cocktail & drinks menu extensively and able to guide customers accordingly
Use basic wine knowledge to guide customers accordingly – based on food pairing, sweetness levels
Execute proper wine service as trained by your Sommelier
Know all food items on menu
Pass the food menu test at the end of the training program (85%)
Must pass the drink menu test at the end of training program (85%)
Ensuring that all areas are clean and orderly at all times
Ensuring stockrooms and storage are neat and organized at all times
Certify and confirm that SOP’s are followed and completed
Assist Sky Bistro team with special projects, promotions, functions and special events
Ensuring proper cash and float security during operating hours
Manage your own cash floats on a daily basis

What skills and experience do you need for this job?:
Basic knowledge on the distilling process of each main spirit group (i.e. vodka, rum, gin, whiskeys etc.)
Thrives in a fast paced, high energy work environment.
Always properly groomed
At least 1+ year bar experience with a minimum of 6 months working in a busy restaurant environment
Customer service oriented
A positive attitude and be a ‘go getter’
Able to lift at least 15 pounds
Able to stand for long periods of time
Proserve qualifications
Flexible with work schedule (morning & evening shifts)
What will your work environment be like?:
This fun, summer job runs from May or June to September or October, 2021.
Beautiful. You’ll work in iconic, unforgettable and inspiring Waterton Lakes National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around our historic hotel
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.