Canadian Rocky Mountain Resorts
Alberta
From $17 an hour - Full-time
 
Job details
Pay
From $17 an hour
Job type
Full-time
Shift and schedule
8 hour shift
Overtime
Weekends as needed


Location
Alberta

Benefits
Pulled from the full job description
Discounted or free food
Extended health care

Full job description
Canadian Rocky Mountain Resorts is looking for Bell Person/Driver for out hotel in Lake Louise, Alberta.

Primary Function: The Bellperson is the first and last point of contact for guests at the lodge, serving as a CRMR ambassador. This role is critical in creating a lasting, positive impression through professional and friendly service, assisting guests with their needs from arrival to departure.

Duties and Responsibilities:

· Greet guests warmly, assist with luggage, and open vehicle doors if needed.
· Expedite check-in and escort guests to rooms when ready.
· Provide information about the resort, local attractions, transit, etc.
· Handle guest requests and issues professionally and efficiently
· Greet, assist guests with luggage, and provide guest transportation by shuttle.
·Offer guests information about lodge services, local area attractions, and facilities.
· Communicate delays or issues impacting shuttle services.
·Perform vehicle safety inspections and maintenance.
·Adhere to safe driving practices based on training, weather, and road conditions.
· Assist guest services through special deliveries, snow removal, lobby support.
· Assist with tour and transportation bookings as needed.
· Replenish lobby supplies and amenities (brochures, towels, lockers, etc.)
· Maintain cleanliness of lobby area, entrances, walkways
· Shovel snow, salt pathways, and clear leaves from entry areas
· Assist guests requiring mobility assistance to their rooms.
· Support front desk agents during peak check-in/out times.
· Ensure safety and tidy state of facilities like hot tubs, gyms.
· Other tasks as assigned to enhance the guest experience.
Requirements/Experience:

· Valid driver’s license with clean abstract

· Previous hotel experience preferred.

· Excellent communication and guest service focus

· Comfortable handling difficult situations

· Can lift up to 50 lbs., climb stairs, shovel snow.

· Professional appearance and integrity

· Flexible schedule - able to work various shifts.

Join our team and contribute to creating memorable experiences for our guests!

As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.

We look forward to receiving your application.

Job Type: Full-time

Pay: From $17.00 per hour

Additional pay:

Overtime pay
Tips
Benefits:

Discounted or free food
Extended health care
Flexible language requirement:

French not required
Schedule:

8 hour shift
Day shift
Evening shift
Monday to Friday
Overtime
Weekends as needed
Application question(s):

Are you available to relocate to Lake Louise, Alberta for this role? (staff accommodation available)
Do you have a Class 4 or 5 driver's license?
Experience:

Hotel Guest Service: 1 year (required)
Work Location: In person