Stoneridge Mountain Resort
 
Canmore, AB
From $20.50 an hour - Full-time
Job details
No matching job preferences
Salary
From $20.50 an hour
Job type
Full-time
Shift & schedule
8 hour shift
Overtime
Weekend availability
Night shift
Holidays
Stoneridge Mountain Resort Canmore is currently hiring for a Night Auditor.

Night Auditor plays a vital role in managing the overnight front desk operations.

Responsibilities for this role include:

Greeting all guests and owners in a friendly and professional manner
Completing end of day procedures
Preparing various reports for management & accounting department
Accurately run end of day closing operations for applicable business units
Balancing debit and credit transactions
Processing check in and check outs
Preparing arrival documents
Creating reservations and processing special requests
Handling all guest complaints and concerns in a timely and professional manner, keeping the appropriate Manager informed or involving Manager as needed
Handling financial transactions including cash, debit, and credit tenders, with confidentiality in mind
Always maintaining a clean and organized workspace, ensuring front desk is always stocked with office supplies
Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.
Other relevant and related duties as assigned
Supportive Functions

1 year of front desk experience, preference given to those with overnight experience
Strong verbal and written English communication skills
Committed to delivering the highest level of guest service and satisfaction
Ability to productively work unsupervised, maintaining a constant sense of urgency
Great organizational, multi-tasking and problem-solving skills
Ability to work a variety of shifts including nights, weekdays, weekends, and holidays
Qualified applicants must be legally eligible to work in Canada and, where applicable, possess a valid work or study permit that allows the candidate to fulfill the requirements of the role
Be professional, responsible and mature in conduct and behavior
Be self-motivated and use time wisely
Communicate pertinent information
Respond positively to new ideas
What you can expect from us:

A positive, open working environment with a stable, loyal team who love to promote inclusivity while having fun at work
A growing company with opportunities for advancement, relocation, and development
A benefits package, for qualifying employees, that includes dental and medical coverage
Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services, and facilities.
Physical Requirements

Walking and standing are required for close to 70% of the working day.
Other Job Requirements

All associates must maintain a neat, clean and well-groomed appearance per Company Standards
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
This job description is not an “all-inclusive’ list of the duties and responsibilities of this position or of the skills and abilities required to perform this position. I acknowledge below that I have received a copy of my job description and I am able to perform the essential functions of the position:

Job Type: Full-time

Salary: From $20.50 per hour

Benefits:

Dental care
Extended health care
Flexible schedule
Paid time off
Vision care
Schedule:

8 hour shift
Supplemental pay types:

Overtime pay
Experience:

Customer service: 1 year (preferred)
Work Location: In person

Expected start date: 2023-06-05