Sunshine Village Hotel Night Desk Agent

Summer 2023
Sunshine Village Corporation
 
Banff, AB
Full-time

Job details
No matching job preferences
Job type
Full-time
Shift & schedule
Night shift
Why join us?
Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and ablaze with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?
A ridiculously cool life experience
A plethora of lively staff events all season long
A chance to enjoy the alpine vistas
A summer experience that is outstanding!
And best of all, you can live on the top of the mountain with on-hill accommodation available as needed!
Description:
This position works closely with both the Hotel Bell desk & Hotel Front desk to ensure service excellence. They work during the evening fulfilling 3 Night Bellman & 2 Night Audit shifts per week.

The Hotel Night Bellman provides an outstanding guest experience by creating a warm, welcoming, and professional environment. They assist guests with their queries and provide recommendations to maximize their stay. They are responsible for the safe and efficient handling and delivering of guests, their luggage and equipment, utilizing company vehicles to transport up- and-down the mountain to our beautiful resort. The Hotel Night Bellman is also responsible for ensuring the same service is delivered consistently at all times of day. They ensure the accuracy of all guest charges while ensuring guest’s needs and expectations are met to the set standards of the hotel.

Essential Functions: Night Bellman:
Provide excellent guest service during all tasks.
Coordinate with the Front Desk to ensure smooth transfer of guests and delivery of luggage/other items to and from hotel rooms.
Store and retrieve guest luggage.
Efficiently answer guest inquiries regarding the area and hotel services and facilities
Maintain public areas of the hotel including the storage areas
Participate in the operation of hotel guest activities as needed
Experience/Requirements
Passion for providing excellent guest service
Must be comfortable and competent driving with additional passengers
Experience in either accounting or a hotel setting preferred
Previous payment handling experience
Positive attitude, excellent communication, organizational, and time management skills
Strong computer knowledge – Microsoft Excel and Word
Ability to problem solve independently and efficiently
Ability to complete manual labor, heavy lifting, and standing for long periods of time
Exceptional interpersonal skills; reliable, a team player and able to use own initiative;
Able to complete training and testing for on-hill tracked vehicle license
Provide clean driver’s abstract and license prior to commencement of duties (Abstract cannot be any older than 30 days from start of employment); Must be able to complete training and testing for on-hill tracked vehicle and snowmobile licenses
Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.

Popular in Canada's National Parks



Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.