Bell Desk Attendant

Banff Park Lodge Collection of Hotels - Banff, AB
$15 - $16 an hour - Full-time, Permanent


Conveniently located in the Town of Banff, just steps away from the glacier-fed Bow River, Banff Park Lodge is a full-service Resort Hotel and Conference Centre. Here visitors can experience the best of both worlds: the peace and solitude of a quiet location, yet quick access to a livelier scene in downtown Banff. The Banff Park Lodge has two sister properties: the Bow View Lodge and Peaks Hotel & Suites.

Banff Park Lodge Collection of Hotels are currently seeking one full-time, permanent Bell Desk Attendant, required to work day shifts, evening shifts, weekends and holidays. The wage will be negotiated based on experience for 30-40 hours per week.

This position has multiple start dates, we are looking for candidates that can start immediately or spring/summer.

Duties include (but are not limited to):

· Assist with Front Desk duties such as check-in, check-outs, making guest keys, etc.

· Ensure driveway and entrance are clean and clear of garbage, dirt, snow and ice

· Greet guests upon arrival and open doors

· Control in-coming and out-going traffic

· Correctly identify stored bags

· Bring baggage up to guests rooms and retrieve them when requested

· Deliver packages to guest rooms or respective departments

· Take and retrieve luggage carts as required

· Park cars and retrieve cars as per request with diligence and care

· Work scheduled overnight shifts as required

· Being knowledgeable of the Hotel, all its outlets, its layout and services

· Being knowledgeable of Banff National Park, activities and dining options

· Provide a high standard of customer service

Ideal Candidate:

· Must be legally eligible to work in Canada

· Reliable and can commit to at least 12 months of employment

· Has 1-to-2-year previous hotel experience at the front desk, bellman, concierge, reservations or related experience.

· Is a capable multi-tasker with keen attention to detail

· Has a professional, yet friendly, personality and demeanour in person and over the telephone

· Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests

· Frequent lifting and/or carrying up to 50lbs

· Must have a valid class 5 Alberta driver’s license& clean abstract

Employee Incentives:

Staff accommodation is guaranteed with an immediate check-in; daily rent starting from $6.50 - $17.00 per day
Three salary increases during first year of employment; term bonus and summer bonus available
Friends and family rates available at all three properties, F&B discounts available at The Crave Mountain Grill Restaurant and La Terrazza Dining Room & Lounge
Health benefits available after 8 months of employment including life insurance, dental, medical and drug coverage
Staff Cafe on site offering meals for $2.37; certain items available free of charge 24/7
Ski Pass subsidy available, receive a return of up to $350; payroll deduction available
Education reimbursement for English as a Second Language Course
Payroll deduction available for a local gym membership
Uniforms supplied and free cleaning available
Living in beautiful Banff National Park!
Job Types: Full-time, Permanent

Salary: $15.00-$16.00 per hour

Additional pay:

Bonus pay
Tips
Benefits:

Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
Vision care
Schedule:

Day shift
Holidays
Weekends
Application question(s):

When is your available start date?
Are you legally eligible to work in Canada?
Do you have an Alberta Drivers License or equivalent?
How many years Front Desk experience?
Work remotely:

No

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