Canalta Lodge Banff Hotel Concierge

Canalta Lodge
545 Banff Avenue, Banff, AB
$19–$20 an hour - Permanent, Full-time
Canalta Lodge
545 Banff Avenue, Banff, AB
$19–$20 an hour
Job details

$19–$20 an hour
Job type
Shift and schedule
8 hour shift
Weekends as needed
Evening shift
Monday to Friday

545 Banff Avenue, Banff, AB

Pulled from the full job description
Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site gym

Full job description
Canalta Lodge Host Job Posting

Do you have a passion for creating memorable experiences?
Do you enjoy helping others?
Do you have a talent for striking up conversations with strangers?
Do your friends call you chatty?
Are you a Banff and area knowledge expert?
Are you enthusiastic about welcoming guests and sharing your extensive knowledge about Banff with visitors?
Are you excited to have the opportunity to answer visitor questions, provide them with directions, assist with dining and tour reservations, and help them create an unforgettable Banff get away?
If you answered YES to the above questions, the position of Lodge Host was created just for you! The Lodge Host will be responsible for enhancing the experience by utilizing the art of conversation to pleasantly engage with guests and offer local knowledge to enhance their visit.

You will create "I-can't-believe-they-did-that" moments by performing all duties in an engaging, friendly, and professional manner and ensure that the guests have a memorable stay. You will be a great communicator, who is a Banff area expert, and have a natural ability to engage with others.

At Canalta we are committed to honesty, hard work, amazing guest service and high standards. You will be empowered to provide a new, unprecedented level of service – one that ranks 7 Stars. We are looking for someone who possesses a Warrior’s spirit, a servant’s heart and a fun-loving attitude and who is up to the challenge and has a passion to continually learn and grow with our family.

Our Mission: Create “I-can’t-believe-they-did-that” guest experiences through remarkably empowered team members

What you are responsible for:

Banff area expert – extensive knowledge of the community and the park is required
Greet and interact with guests and create an environment for the guests designed to stimulate all senses through connection, amenities, and experiences
Answer guests’ questions about the town and area – provide suggestions as needed
Operate a computerized reservation system and assist with checking in guests during peak times
Answering telephones providing a welcoming experience
Complete required training
Maintaining a safe work environment
The Lodge Host may be asked to train in various departments to assist with guest needs during peak times
What we offer you:

A fun and dynamic work environment
A competitive wage
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Use of Canalta managed hotels facilities (pool, waterslide, hot tub, fitness room) for you and your immediate family (based on hotel occupancy)
Team member discounts at Canalta managed hotels
Job Types: Full-time, Permanent

Salary: $19.00-$20.00 per hour

Expected hours: 40 per week


Company events
Dental care
Discounted or free food
Extended health care
On-site gym
Paid time off
Store discount

8 hour shift
Evening shift
Monday to Friday
Weekends as needed
Supplemental pay types:

Bonus pay
Commission pay
Overtime pay
Ability to commute/relocate:

Banff, AB T1L 1B5: reliably commute or plan to relocate before starting work (required)

Customer service: 1 year (preferred)
Work Location: In person

Expected start date: 2024-04-08

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.


Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.