FOH
Johnston Canyon Lodge & Bungalows
 
Banff, AB
$17–$18 an hour - Temporary, Seasonal, Full-time, Fixed term contract
Johnston Canyon Lodge & Bungalows
Banff, AB
$17–$18 an hour
Job details

Pay
$17–$18 an hour
Job type
Temporary
Seasonal
Full-time
Fixed term contract
Shift and schedule
8 hour shift
Weekends as needed
Holidays

Location
Banff, AB

Benefits
Pulled from the full job description
Commuter benefits
Company events
Discounted or free food
Flexible schedule
On-site parking
Store discount

Full job description
Position Overview

We are looking for a full-time seasonal FOH Lead Server for the BlackSwift Bistro that will be in charge of overseeing good operations and delivery of the Bistro, managing the team of servers, while also bartending. If you have organizational, multi-tasking and communication skills and are looking to work in a fast-paced environment, this is the position for you.

Perks for you:

We offer subsidized shared staff accommodation (room & meals)
Family & Friends discount at Johnston Canyon Lodge and Bungalows
Company Events
Discount for restaurant meals and gift store items
Commuters benefits
Other financial incentives: tips program and performance bonus
Located in the heart of a wildlife corridor and many hikes around
We believe in working smart & having fun!
Key Responsibilities:

Supervise and coordinate activities of servers
Train & coach new servers, support servers in busy times.
Mix and serve traditional and house cocktails for the restaurant. Create the seasonal cocktail & drinks menu.
Tech Savvy and computer literacy for the POS system. Fixing troubleshooting, servers payment entry mistakes, digital menu updates.
Prepare weekly schedules in accordance with expected occupancy
Inventory management - Prepare liquor orders weekly, and monitor supply levels.
Review processes and work with Chef & Operation Manager to improve systems. Bring ideas to the table to increase margin.
Communicate with staff and ensure implementation of new policies, protocols, procedures.
Ensure cleanliness and maintenance of the bistro. Create and implement shift duties, cleaning schedules. Notify maintenance of items needing to be fixed.
Deal professionally with customers’ concerns and feedback. Be the first of contact for servers’ questions or guests complaints.
Ensure excellent food services and quality control
Perform other duties as requested by management
Skills:

Strong communication, motivational and interpersonal skills
Problem solving abilities, Proactive mindset
Excellent organization, prioritization and time management skills
'Hands-on' management style with excellent team leadership skills
Excellent food and beverage knowledge
Customer focus and commitment to exceeding guest expectations
Strive working in a fast-paced environment
Requirements

1 year experience in supervisor role
Experience in bartending an asset
Valid ProServe Certification
Available from May 11 to October 17
Legally eligible to work in Canada
Provide clean criminal records
Staff Accommodation available upon request and availability

Job Types: Full-time, Seasonal, Fixed term contract
Contract length: 5 months

Pay: $17.00-$18.00 per hour

Benefits:

Commuter benefits
Company events
Discounted or free food
Flexible schedule
On-site parking
Store discount
Day range:

Holidays
Weekends as needed
Shift:

8 hour shift
Application question(s):

Please describe in 2-3 sentences why you want this position at the Johnston Canyon Lodge & Bungalow.
Experience:

Serving supervisor: 1 year (preferred)
Work Location: In person

Expected start date: 2024-05-11