Royal Canadian Lodge & Charltons Banff Food & Beverage Supervisor

Staff Accommodation Available
Innvest Hotels o/a Royal Canadian Lodge & Charltons Banff
459 Banff Avenue, Banff, AB
$19.47 an hour - Permanent, Full-time
Innvest Hotels o/a Royal Canadian Lodge & Charltons Banff
459 Banff Avenue, Banff, AB
$19.47 an hour
Job details

$19.47 an hour
Job type
Shift and schedule
8 hour shift
Weekends as needed
+ show more

459 Banff Avenue, Banff, AB

Pulled from the full job description
Company events
Dental care
Discounted or free food
Extended health care
Paid time off
Vision care

Full job description

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.


To lead, teach, coach and inspire a dynamic team in the Evergreen Restaurant & Lounge and Banquet functions to provide our guests with phenomenal dining experiences.


The duties and responsibilities of the Food & Beverage Supervisor include, but are not limited to the following:
 To ensure the level of service is harmonized by our menu, which displays the highest level of culinary skills, evident in all areas of presentation and preparation.
 Exceptional interpersonal skills to enhance both the presentation and service standards throughout the operation.
 Provision of exceptional guest service, going above and beyond to ensure total guest satisfaction. Lead by example.

 Supervise and co-ordinate activities of food and beverage servers and other serving staff.
 Actively participate in new-employee training in accordance with the Food & Beverage Employee Orientation program.
 Conducting continuous wine and cocktail knowledge and service training.
 Participate in Month End Liquor Inventory counts ensuring accurate reporting.
 Organization and maintenance of liquor storage area.
 Ensure that all banquet requirements are organized and well executed ensuring group satisfaction.
 Maintain daily liquor room inventory controls.
 Liaise with the Conference Services and Catering Team to assist Group Convenors to enhance their experience.
 Participate in weekly food and beverage meetings to ensure that all details of up-coming events are understood.
 Ensure proper beverage service in accordance with Alberta Liquor Laws.


Minimum 3 years experience supervising and in fine dinning services.
Experience in Food & Beverage Service, with a strong knowledge of the Food & Beverage service process.
Exceptional interpersonal skills to enhance both the presentation and service standards throughout the operation.
Excellent communication, guest service and up-selling skills.
Team player and a self-starter, yet able to work independently.
Mixology or the ability to make traditional cocktails and create new ones.
Familiarity with local liquor laws and the ability to enforce them.
Physical Requirements:

Position involves standing & walking for extended amounts of time.
Must be able to lift and carry 20lbs.
InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Subsidized staff accommodation is available to the successful candidate. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $19.47 per hour


Company events
Dental care
Discounted or free food
Extended health care
Paid time off
Vision care
Flexible Language Requirement:

French not required

8 hour shift
Day shift
Evening shift
Monday to Friday
Morning shift
Weekends as needed
Supplemental pay types:

Overtime pay
Work Location: In person

Expected start date: 2024-05-06

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.