Banff Social
221 Bear Street, Banff, AB T1L 1H1
$50,000–$60,000 a year - Permanent, Full-time
 
Job details
Pay
$50,000–$60,000 a year
Job type
Permanent
Full-time

Location
221 Bear Street, Banff, AB T1L 1H1

Benefits
Pulled from the full job description
Paid time off
Store discount
Discounted or free food

Full job description
Job Overview
We are seeking a dynamic and energetic Assistant General Manager for our vibrant Banff Social venue. This leadership role is perfect for someone passionate about hospitality, nightlife, and creating memorable guest experiences. As the key support to the General Manager, you will oversee daily operations, ensure exceptional customer service, and lead a dedicated team in a fast-paced, lively environment. Your enthusiasm and management skills will drive the success of our social hub, making it a premier destination for locals and visitors alike. This paid position offers an exciting opportunity to develop your leadership capabilities within a resort setting that values innovation and guest satisfaction.

Duties

Assist the General Manager in overseeing all aspects of venue operations, including staff management, guest services, and event execution
Lead and supervise team members during shifts, ensuring high standards of customer service and safety are maintained at all times
Manage shift schedules, delegate tasks effectively, and monitor performance to foster a motivated and efficient team environment
Oversee upscale dining room, including event planning, setup, execution, and post-event cleanup to ensure seamless experiences for guests
Handle guest inquiries, resolve issues promptly, and ensure every visitor receives exceptional hospitality and memorable service
Maintain accurate cash handling procedures, prepare reports on sales and operational activities, and ensure compliance with company policies
Support marketing efforts by promoting upcoming events and specials to maximize attendance and revenue
Experience

Proven management experience in a upscale hospitality environment with managerial responsibilities
Strong background in events management, including planning, coordination, and execution of social gatherings or parties
Demonstrated leadership skills with the ability to motivate staff and foster teamwork in a fast-paced setting
Excellent customer service skills with a focus on creating positive guest experiences in resort or nightlife venues
Experience with shift management, cash handling, report writing, and supervising teams is essential
Previous assistant manager or supervisory experience within restaurant or hospitality sectors is highly desirable
Knowledge of the nightlife industry’s best practices for safety, guest engagement, and event promotion
Join us as an Assistant General Manager at Banff Social where your energy fuels unforgettable nights! Bring your leadership talent to a lively environment that celebrates hospitality excellence. Grow your career while helping craft extraordinary social experiences that keep guests coming back for more!

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Discounted or free food
Paid time off
Store discount
Ability to commute/relocate:

Banff, AB T1L 1H1: reliably commute or plan to relocate before starting work (preferred)
Experience:

Managerial: 3 years (preferred)
Work Location: In person