ACCOR Rimrock
 
Banff, AB
$16 an hour - Permanent, Full-time
 

Job details
Pay
$16 an hour
Job type
Permanent
Full-time

Location
Banff, AB

Benefits
Pulled from the full job description
Vision care
Dental care

Full job description
Company Description

At the Rimrock, we create more than luxury experiences—we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/


Job Description

This role is about more than supporting service - it’s about helping create a vibrant, high-energy atmosphere where every guest feels part of something special. As an Assistant Server in Social, you’ll play a key role in delivering seamless, elevated service within a fast-paced luxury environment.

Start Date: June 2026
Contract Type: Full-Time and Seasonal available
Pay Rate: $16 per hour

Key Responsibilities

Support With Care

Greet guests upon arrival and assist with seating.
Deliver food and beverages promptly and with precision.
Clear and reset tables, maintaining a clean and polished environment
Offer warm, helpful interactions when delivering items, answering guest questions about the menu, hotel amenities, or local attractions.
Monitor your section and service areas proactively to support both teammates and guests.
Operational Excellence

Run drinks from the bar in a timely manner
Restock ice, glassware, garnishes, and bar supplies throughout the shift.
Polish glassware and keep bar drop zones organized and clear.
Keep service stations and back-of-house prep areas fully stocked, clean, and orderly.
Assist with closing tasks including stocking, polishing, and sanitation procedures.
Team & Culture

Communicate clearly and consistently with servers, bartenders, and supervisors.
Take direction with enthusiasm and complete tasks thoroughly.
Contribute to a respectful, focused team environment grounded in collaboration and reliability.
Embody Rimrock values of connection, growth, and authenticity in every action.

Qualifications

What You Bring

Alberta ProServe certification required.
Previous hospitality or customer service experience is an asset
A natural sense of teamwork and a desire to learn about food, beverage, and service.
Calm, friendly, and composed demeanor—even in busy or loud environments.
Physical stamina and coordination to move efficiently in a fast-paced venue.
Bonus If You Bring

Interest in food, wine, or cocktails
Previous experience in a support role in restaurants or bars
Familiarity with the Banff area or local service culture
Who You Are

You are steady, supportive, and detail-focused. You find satisfaction in keeping things running smoothly behind the scenes and take pride in being the reliable teammate everyone can count on. You thrive in environments where processes are clear, expectations are defined, and teamwork matters more than ego.

You’re not looking for the spotlight—you’re looking to grow, learn, and contribute. You listen first, take direction well, and never cut corners. Whether resetting a table or running drinks, your goal is always the same: do it right, do it cleanly, and do it with care.

Support with care. Grow with purpose. Stay moved.

Physical Demands

Constant standing and walking in a busy restaurant environment
Frequent carrying of food, drinks, and supplies up to 11lbs / 5kg
Occasional lifting up to 22lbs / 10kg
Frequent bending, reaching, crouching, and stair use
Comfort working in crowded, fast-moving spaces
Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.


Additional Information

Job Perks & Benefits:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.

Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.

Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.

One complimentary buffet meal per shift in our staff cafeteria.

Subsidized shared Staff Accommodation.

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartist at www.rimrockcareers.com.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at recruiter@rimrockresort.com, and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.

Be you. Be bold. Stay moved.