Avis Budget Banff
317 Banff Avenue, Banff, AB T1L 1H1
From $17 an hour - Temporary, Part-time, Seasonal, Full-time, Casual
 
Job details
Pay
From $17 an hour
Job type
Temporary
Seasonal
Part-time

Shift and schedule
Weekends as needed
Holidays

Location
317 Banff Avenue, Banff, AB T1L 1H1

Benefits
Pulled from the full job description
On-site parking

Full job description
WORK WHERE THE WORLD COMES TO YOU

Every day in Banff brings customers from across the globe — road trips, ski trips, honeymoons, and once-in-a-lifetime adventures. As a Rental Sales & Service Agent, you’re not just handing over keys — you’re setting the tone for their entire trip.

This role is fast-paced, customer-facing, and sales-driven, perfect for someone who thrives under pressure and enjoys responsibility.

Responsibilities

Be the first point of contact at the counter, on the phone, and via email
Create, modify, and manage vehicle reservations using rental software
Upsell & cross-sell vehicles, protection products, and upgrades
Perform vehicle inspections (cleanliness & damage checks)
Track fleet movement and availability in a high-volume environment
Maintain security of vehicles, keys, and office equipment
Communicate efficiently via text, calls, and email
Resolve customer concerns professionally while keeping transactions moving
WHAT WE’RE LOOKING FOR

Strong communication & customer service skills
Sales-oriented mindset (confidence recommending upgrades is essential)
Detail-focused — accuracy matters with vehicles, contracts, and customers
Able to stay calm and organized in busy, fast-changing situations
Comfortable working independently or as part of a team
Basic computer skills (booking systems, email, data entry)
Valid driver’s license with a good driving record
Willingness to work weekends & holidays (non-negotiable in Banff)
Experience:

6+ months in customer service or sales is preferred, not required
Training provided for the right candidate
BONUS OPPORTUNITIES

Option to learn Auto Detailing for additional hours
Growth potential within the location for dependable staff
REQUIREMENTS

2-year Driver’s Abstract
WHAT WE OFFER

Competitive hourly wage
Flexible scheduling
Employee discounts
On-site parking
Stable hours in a year-round tourist market
Priority consideration for local Banff applicants
Important Note:
This position is with an independently operated Avis Budget location and not directly with Avis Budget Group, Inc. or its affiliates.

Job Types: Full-time, Part-time, Casual, Seasonal

Pay: From $17.00 per hour

Expected hours: 12 – 18 per week

Application question(s):

Do you have housing available ?
Licence/Certification:

Driving Licence (required)
Location:

Banff, AB T1L 1H1 (required)
Work Location: In person