Ppl Agency
Banff, AB
From $70,000 a year
Ppl Agency
 
Job details
Pay
From $70,000 a year

Location
Banff, AB

Benefits
Pulled from the full job description
Paid vacation

Full job description
Overview:
Store Manager – Banff, AB

Who We Are

PPL is a female-led, purpose-built marketing and sales activation agency that champions the frontline. We believe that people power performance, and that frontline teams are the missing link between brands and their customers. We specialize in bridging strategy and real-world execution by delivering bold, and engaging consumer experiences.

Currently, we are actively seeking a Store Manager for our client, Lindt Canada, for our upcoming launch in the Banff, AB location. The ideal candidate must possess a passion for excellence in Customer Service, Sales, and Merchandising

Lindt & Sprüngli (Canada), Inc. is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli (Canada), Inc’s existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents.


What’s in for you?

Base salary starting from $70,000/year plus bonus and incentives
Paid vacation and great benefits

Key Responsibilities:

Management of the daily operations of Lindt Retail Boutique
Responsible for generating and driving corporate sales
Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines
Monitor sales and labour issues daily with a goal to maximize store profitability without sacrificing customer service
Recruitment, interviewing and hiring of Retail Sales Associates
Supervision of store employees to maximize customer service, sales and profit
Training of sales techniques and product knowledge
Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
On-going performance management of staff, assist in the preparation and delivery of employee performance reviews
Maintain store merchandising presentation to company standards
Maintain high standards for cleanliness and food/product safety
Cash handling, inventory ordering and related retail administrative duties

Qualifications:

Excellent customer service skills
Post secondary education preferred
Sales oriented, able to develop/build business
2-5 years of retail management experience
Good time management habits
Strong oral and written communication abilities (French and English)
Previous experience in a merchandising or presentation capacity
A history of going above and beyond to provide exceptional customer service
A talent for sales and selling
A passion for chocolate!

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at info@peopleagency.ca.