Sunshine Village Corporation
 
Banff, AB
Full-time
 

Job details
Job type
Full-time
Shift and schedule
Weekends as needed
Holidays

Location
Banff, AB

Full job description
Why join us?
We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

What can you expect?
Sunshine Village is seeking an experienced Catering Manager to serve as the face of our Convention Department. This role involves working closely with conveners from start to finish, ensuring that their vision for events is met and exceeded. The ideal candidate will have a strong background in hospitality and event management, with a proven track record in guest service and operations.

This job might be right for you if you think you would really enjoy:

Guest Interaction:
Serving as the main point of contact for guests booking functions and special events in banquet spaces and restaurant facilities.
Responding promptly to phone calls and emails to book events efficiently.
Meeting with guests to tour banquet facilities and finalize contract details.
Ensuring guests sign banquet/event orders and complete the necessary paperwork for payment (credit card forms, credit applications, deposits).
Event Coordination:
Submitting proposals and estimates for banquet events.
Completing banquet event orders and floor plans.
Creating and managing group bookings for events requiring rooms and meeting space, including meetings, teams, conferences, and weddings.
Working closely with the kitchen team to coordinate special menus and requests.
Ensuring all departments within the hotel have access to contracts to fulfill terms in a timely manner.
Preparing printed signage for banquet rooms and update the Event Calendar for screens at the front desk.
Communication:
Maintaining open communication with the front desk, sales, restaurant, and groups team members to share pertinent information.
Creating and sending weekly function summaries to all departments and tenants of the hotel.
Financial Management:
Presenting monthly, quarterly, and yearly forecasts and budgets.
Generating revenue by creating events and booking entertainment on "need" dates.
Market Analysis and Outreach:
Conducting market studies of competitors, including pricing, menus, and promotions, to ensure Sunshine Village remains competitive.
Attending industry-related events and tradeshows as a representative of Sunshine Village.
Actively researching and reaching out to different companies and organizations to find business opportunities.
And you have:
Diploma or equivalent in Hospitality Management.
Minimum of 2 years of experience in hospitality, restaurant, and event management.
At least 1 year of management experience.
Excellent customer/guest service skills.
Strong organizational and multitasking abilities.
Ability to work flexible hours, including weekends and holidays.
Additional considerations:
Presence is required at large functions and hotel events.
Employees must always exhibit sound judgment and professionalism.
This position handles confidential information and requires a high level of discretion.
This role involves working at high altitudes and, at times, in inclement weather, requiring appropriate physical fitness.
This position is subject to all terms and conditions of the Sunshine Village Employee Handbook and Policy Manual, and the Alberta Employment Standards Code.

The Perks:
FREE - Your staff pass is your ticket to ride Sunshine!
Ski & Ride – Free days & discounts at ski resorts across Canada
Staff Events – Staff parties, BBQs, spring night skiing, dog sledding & more
Career – Recognition programs & career development opportunities
Wellness – Discounted fitness passes, yoga, onsite support & professional support
Onsite discounts – Food & beverage, retail, & hotel stays
Exclusive deals – Brand-named gear & local businesses
And much, much more!
Can’t wait to get started? Great, because we can’t wait to hear from you!
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.