Fairmont Banff Springs In-Room Dining Server

405 Spray Avenue, Banff, AB
Job details

Job type

Dental care
Vision care
Full job description
Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

In-Room Dining Server

The In Room Dining Server position is an exciting position giving you the opportunity to provide food & beverage service in guest rooms as well as serve in the Fairmont Gold Lounge.

What is in it for you:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)
Comprehensive wellness platform for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor
What you will be doing:

Providing luxury service from early mornings to late nights. Opening servers start as early as 530AM our closing servers stay as late as 1AM.
Delivering orders and amenities to guest rooms
Setting up and working functions in guest rooms for up to 75 guests
Running of the Gold floor lounge Food & Beverage component.
Deluxe breakfast buffet
Evening canapés service
Barista service
Development opportunities such as: Cashiering; taking guest orders, processing payments, organizing the daily deliveries, assisting the Manager on Duty with service flow
Other duties as assigned


Your experience and skills include:

Must be able to work in a fast paced, busy environment including overnight shifts
6 months previous food & beverage experience required
Must have ProServe certification
Wine and cocktail knowledge an asset
POS knowledge an asset
Must be able to lift and carry up to 40+lbs and able to constantly stand and walk throughout shift
Your team and working environment:

Fast-paced, upscale, luxury hotel
Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.