Parks Canada Banff Student Heritage Presenter

Parks Canada
Banff, AB
$22.29–$25.52 an hour - Part-time, Full-time

Job details

$22.29–$25.52 an hour
Job type
Shift and schedule
Weekends as needed
Application Details
Cover letter
Full job description
Parks Canada - Visitor Experience
Banff (Alberta), Banff National Park of Canada (Alberta)
ST-UDE-NT - Student
Term - Various position lengths commencing May to September 2024
$22.29 to $25.52 per hour
Closing date: 5 February 2024 - 23:59, Pacific Time

Who can apply: Parks Canada Agency considers applications from students who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status, or work permit.

To be considered for employment under one of the student employment programs, the individual must be:

registered as a full-time or part-time secondary or post-secondary student in an accredited academic program
participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution
should meet the minimum age requirement to be employed in the province or territory of work
Apply online

Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

***Important Information and Instructions***

1. Applications for this inventory competition will be pulled on January 16, 2024. Subsequent applications will be pulled if and when required.
2. Students will be required to cover all travel expenses to and from the location of work.
3. Living accommodations may not be provided.

No cover letter required – Respond to questions in the on-line application.

NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the essential qualifications (education and all essential experiences).

Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application. Additional information may be requested after closing date for screening and/or assessment purposes.

Additional information may be requested after closing date for screening and/or assessment purposes.
Delivering interpretive activities and presentations to provide visitors of Banff National Park with opportunities to discover, appreciate, learn about and enjoy the place and its natural and cultural resources and understand their significance to Canada
Engaging hundreds of visitors per day at busy day- use areas
Sharing the importance of proper food storage while picnicking as well as safe wildlife viewing practices, and keeping the "wild" in wildlife
Spending a significant amount of time per day driving vans
Assisting with facilitation of safe wildlife viewing opportunities for visitors at wildlife jams (several vehicles parked along the road, people out of vehicles blocking the flow of traffic) to ensure the safety of motorists, cyclists, pedestrians and wildlife
Work environment
This could be your work place; Rocky Mountain peaks, turquoise glacial lakes, a picture-perfect mountain town, abundant wildlife and scenic drives come together in Banff National Park - Canada’s first national park and the flagship of the nation’s park system. Over four million visitors a year travel to the park for a variety of activities including hiking, biking, skiing and camping in some of the world’s most breathtaking mountain scenery. Banff is part of the Canadian Rocky Mountain Parks UNESCO World Heritage Site.

As a student heritage presenter, you will spend your summer learning and growing your interpretation skills in a busy and engaging environment! You will be working with a team of heritage presenters and interpretation officers to deliver important stories to visitors. Some of the topics you will discuss are human wildlife coexistence, species at risk, aquatic invasive species, fire & climate change, and responsible park stewardship. You will work on one of the following 3 teams:

Downtown & Day use area Interpretation: You will be patrolling day use areas and connecting with visitors about responsible picking and managing wildlife attractants. You will also deliver fun activity stations in downtown Banff and at day use areas

Living with Wildlife Interpreters: You will patrol secondary roadways to educate visitors on safe-wildlife viewing. You will deliver drop-in programming at busy day use areas to educate visitors about staying safe in wildlife country and how to coexist with wildlife

- Theatre interpreters: You will deliver fun and educational stage- based evening programs daily in the campground theatres, and you will deliver drop-in programming at busy day use areas
Intent of the process
The results may be used in the future to fill other temporary student vacancies that may arise in the Banff Field Unit, in various locations, with full or part-time hours for various tenures, depending on status of the selected candidate.
Positions to be filled: Number to be determined

Information you must provide
Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
Open to students currently enrolled in secondary or post-secondary school in an accredited institution and/or those participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution.

Degree equivalency

Experience in public speaking
Experience in providing front line customer service
The following will be applied / assessed at a later date (essential for the job)
English essential

Information on language requirements

Client Focus: provide service excellence to visitors and external/internal clients
Continuous Learning: identifying and addressing learning and developmental needs to enhance own performance
Teamwork: work collaboratively with others, readily shares information, knowledge and personal strengths, and seeks to understand the perspectives of others to achieve common goals
Exercises sound judgment
Communicates effectively
Takes responsibility
The following may be applied / assessed at a later date (may be needed for the job)
The following qualifications may be applied and/or assessed because they are beneficial in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process, so please describe how you meet any of the following criteria.

Possession and maintenance of a valid Alberta Class 5 driver’s license or equivalent.
Willing and able to work shifts, weekends, holidays and overtime
Willingness to stand or walk for long periods of time in varied terrains and weather conditions
Conditions of employment
Successful completion and maintenance of reliability security clearance
Willing and able to wear a Parks Canada uniform and safety equipment
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. In support of achieving a representative workforce, preference may be given to qualified candidates who self-identify as belonging to an employment equity group such as Indigenous peoples, persons with disabilities, LGBTQ2+ youth, minority Francophones, and members of racially minoritized groups and encourage applicants to self-identify in their application.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements.

Persons are entitled to participate in the appointment process in the official language of their choice.

We thank all those who apply. Only those selected for further consideration will be contacted.