(Spring / Summer 2024) The Rimrock Resort Hotel 300 Mountain Ave, Banff, AB Full-time Job details Job type Full-time Full job description We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development. Scope Working as a member of the Banquet team, providing set up and service of guests’ functions while ensuring four diamond service levels and standards. Duties & Responsibilities Set up, service, and tear down of a variety of functions for 5 to 500 guests Perform a variety of duties including set ups, coffee service, bartending and meal services Attend regularly scheduled Banquet meetings Read Banquet Event Orders (BEO) for all set up and food & beverage requirements Ensure all coffee breaks/meals/meeting rooms are set up for the required time and to the proper standards Assist with maintaining appropriate levels of dry goods and items held for guests’ consumption Ensure the proper maintenance and housekeeping of Banquet storage rooms, back spaces and functions spaces Be prepared to work in other F&B outlets when required due to business/staffing levels Collect cash, room charges and credit slips from guests for any individual charges for bar tabs or extra items ordered Follow all policies and procedures when completing tasks Physical Demands Significant standing and walking Frequent lifting and carrying of trays, tables, and other items weighing up to 25 pounds / 12 kg Frequent use of hands for polishing glassware and cutlery Frequent bending and reaching Occasional lifting and carrying up to 50 pounds / 23 kg Occasional sitting May be required to assist with pushing carts weighing up to 400 pounds / 181 kg Qualifications Completion of Grade 12 or equivalent Alberta ProServe Certification Able to meet the physical demands of the position Previous experience in banquet service is an asset Able to work effectively as part of a team in a fast-paced environment Able to successfully manage multiple tasks simultaneously Available to work a flexible schedule and long hours based on business levels Customer-service oriented Thank you for your interest in joining our team! We share in your excitement to live and work in the Canadian Rockies. The Rimrock Resort Hotel is a Bow Valley Workplace Inclusion Charter signatory. We value the diversity of our employees and invite applications from all candidates. If you are contacted by a Recruiter, please let them know if there is any stage of the recruitment process that you will need support or accommodations for.
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