Banff Adventures Summer Reservations and Rentals Agent

Banff Adventures Unlimited
211 Bear Street, Banff, AB
$18.50 an hour - Full-time
Banff Adventures Unlimited
211 Bear Street, Banff, AB
$18.50 an hour
Job details

Pay
$18.50 an hour
Job type
Full-time
Shift and schedule
8 hour shift
Evening shift
Day shift
 
Location
211 Bear Street, Banff, AB
We are looking for enthusiastic and adventurous people to join our team for the Summer 2024! We specialize in helping visitors make the most of their trip to the Rockies by booking excursions and tours as well as offering a wide range of rentals.

Ideal candidates will have experience in sales, however someone with a background in customer service could also be a great fit for the role. Another aspect of the position is renting equipment, so you will need to be hands on and not afraid of getting a bit dirty!

Working at Banff Adventures has many benefits, most importantly you will get to try all of our tours and activities. You will also be able to rent canoes, kayaks and SUPs free of charge from our sister company, The Banff Canoe Club.

If hired, you will be working in our Banff store located in the Bison Courtyard, 211 Bear Street, Banff. Multiple full time positions available, start dates will be staggered for end of April, mid May and early June.

Duties include:

Creating activity and tour reservations / bookings
Assisting customers with tour itineraries
Achieving sales targets as a team
Renting bikes
Provide excellent customer service
Accurate cash handling
Work as part of a team
Requirements:

Previous sales or customer service experience
Knowledge of the local area and its surroundings
Strong communication skills, be highly organized and be able to work in a fast paced environment
High level of attention of detail
A positive and friendly attitude
Basic computer knowledge / skills
Valid work visa
Experience in the Travel / Tourism industry is an advantage
Benefits:

Fam trips
Free bike rentals
Free canoe, kayak and SUP rentals
Monthly sales incentives
Monthly staff socials
Retention bonus
Job Type: Full-time

Salary: $18.50 per hour

Schedule:

8 hour shift
Day shift
Evening shift
Supplemental pay types:

Retention bonus
Application question(s):

What makes you a great candidate for this position? (Please note this question is mandatory and if left blank your application will be rejected.)
What appeals to you about this position? ( Please note this question is mandatory and if left blank your application will be rejected.)
Do you live in Banff? If not, when do you plan to move here and do you have plans for your accommodation? There is very limited staff accommodation for this position and we cannot accomodate all staff members. (Please note this question is mandatory and if left blank your application will be rejected.)
If hired, when is the first date you would be available to start?
Experience:

Customer service: 1 year (required)
Sales: 1 year (required)
Licence/Certification:

work visa for Canada (required)
Work Location: In person

Application deadline: 2024-02-29
Expected start date: 2024-04-22