Banff Collection by InnVest Hotels
Banff, AB Canadian Rockies T1L 1C9
 
Job details
Job type
Permanent

Location
Banff, AB Canadian Rockies T1L 1C9

Full job description
THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.
With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

Key Responsibilities
Revenue Management

Develop and implement dynamic pricing strategies to maximize room revenue and market share
Conduct ongoing market analysis, including competitor rate monitoring and demand pattern evaluation
Manage customer segmentation and implement targeted pricing strategies by segment
Prepare, analyze, and present detailed revenue forecasts, performance reports, and market insights to executive leadership
Ensure best practice revenue standards, including length of stay yield management, inventory availability by channel, and accurate rate loading
Inventory and Channel Management

Manage room inventory and pricing across all distribution channels including direct, OTAs, and GDS
Ensure optimal visibility, content accuracy, and pricing across all booking platforms
Monitor and resolve rate parity discrepancies in collaboration with OTA market managers
Optimize channel mix to balance cost of acquisition with revenue performance
Reservations Management

Train, mentor, and develop the reservations team to improve conversion, service quality, and revenue capture
Implement and refine processes to improve reservation accuracy, overbooking controls, and group booking management
Monitor reservation inventory, blocks, and allotments to ensure maximum profitability
Ensure the website booking engine remains accurate, functional, and aligned with revenue strategies
Assist in managing room authorizations, rates, and restrictions and communicate strategies clearly to each property
Oversee no show and cancellation management and ensure charges are processed in accordance with Banff Collection policy
Collaboration and Coordination

Work closely with Sales, Marketing, Front Office, and Operations teams to align revenue strategies with promotional and service initiatives
Review and approve group pricing proposed by the Sales team to ensure revenue optimization
Provide revenue management guidance and best practice support to Sales and Operations leaders
Systems and Process Management

Maintain and optimize all revenue and reservations systems, including PMS (stayNtouch), channel manager and booking engine (SiteMinder), and revenue management system (IDeaS G3)
Ensure accurate, timely data entry and system integrity across all platforms
Identify opportunities for system, reporting, and process improvements
Strategic Planning

Participate in the development of the annual sales plan and operating budget
Support long term revenue strategy and forecasting initiatives
InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.