Banff Jasper Collection by Pursuit - Banff, AB $16 an hour What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Seasonal work experience in an iconic, unforgettable, and inspiring location Fast-paced and active position – get your step counter ready! The chance to work in an inclusive culture and make life-long friends Opportunities for career growth or future work at other Pursuit locations Access to one of the world’s most beautiful and iconic National Parks What will you do in this job?: Working in a team environment as well as independently Welcome guests entering the attraction, up top and on the dock, helping them to their desired destination Operating the front office ticketing system Collecting payment and issuing tickets to individual customers and tour groups Providing friendly, courteous, and professional customer service Keeping the office orderly and clean Applying all Lake Minnewanka Cruise policies regarding group tours, minimum group discounts, and complimentary tickets Correspondence with tour companies in writing, over the phone, and in person Maintaining order in the Boathouse area with line-ups, collecting feedback forms from customers, scanning access codes tickets, answering the phone and transferring calls Accurately handling credit card and vouchers, filling out cash remittance, and balancing payments received to tickets issued Maintaining a safe and clean environment in all areas controlled by the Lake Minnewanka Cruise What skills and experience do you need for this job?: Attention to detail and good communication skills Cash handling experience Strong customer service skills Some accounting experience an asset To honour our commitment to be “Always Honest” all employees must consent to a criminal record check What will your work environment be like?: This fun, summer job runs from May or June to September or October. Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! Independent. You’ll spend your days in and around national parks. Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.