Banff Caribou Properties Event Sales Coordinator

Banff Caribou Properties Ltd.
Banff, AB
Permanent, Full-time
Banff Caribou Properties Ltd.
Banff, AB
Job details

Job type
Shift and schedule
Weekends as needed
Monday to Friday
Banff, AB
As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide ongoing training and development to help our employees advance in their careers and our properties include a diverse range of hotels, resorts, and restaurants, each with its unique character and style, giving employees the chance to work in a variety of settings and learn new skills.

The Event Coordinator provides administrative support to the events team. They are passionate about creating memorable events for our guests. They are a key member of our Event & Groups team who work at our Head Office. The schedule is most often during a Monday – Friday Schedule with the occasional event outside of office hours. This is a great opportunity for someone who is planning to remain in Banff for 1 year or longer and grow their career in hospitality. If you have a can-do attitude and believe in fostering a supportive and fun work environment then you are the right person for us!

The right candidate embodies the Caribou spirit including:
You are a fun, enthusiastic team leader.
Professional, accountable, flexible and responsive.
Outgoing personality with commitment to providing a high level of customer service.
An excellent communicator who is effective in choosing the communication tools and techniques in a time sensitive environment.
Is proficient using a computer and relevant software including MS Office Maestro (or another PMS).
Has strong organizational skills and excellent attention to fine details.
The ability to maintain a light hearted, positive attitude in a fast-paced environment.
A multi-tasker who works well independently and as a team member.
Ability to work a flexible schedule including some weekends and holidays. Travel may be required.
Duties and Responsibilities
Prepare files including contracts, room blocks, charge routing, BEO’s and templates.
Prepare documents for meetings and special events.
Communicate via telephone, email and Zoom.
Property Site Inspections and meeting onsite with clients.
Follow up to event inquires and follow through with the sales and booking process.
Ensure group rooming lists are entered in a timely and accurate manner.
Assist with the administration of key group accounts and events.
Assist the sales team to sell rooms, event space and food & beverage services.
Ensure booking information is efficiently and effectively communicated to all departments.
Ensure all group files are complete and ready to be passed to the hotels for event execution.
Update information on external web sites, such as
Maintain sales kits to be distributed at hotels.
Prepare group invoice.
Communicate with Corporate Clients and Wholesalers for availabilities and rates, and create contracts.
Still not convinced? Here are some more benefits of working with Banff Lodging Co.:
Affordable & clean employee housing.
Food & beverage discounts throughout all BLC restaurants.
Excellent heath & wellbeing programs including free yoga, discounted ski passes, free canoe and golf passes, and discounted fitness club memberships.
Discounts on spa services.
Complimentary hotel stays at any of our 15 hotels!
If you’re looking for an exciting opportunity to work in a breathtaking location, look no further than Banff Lodging Co.! Apply today to become part of our team and start living the dream in this amazing destination.

Please note that only applicants selected for further consideration will be contacted.

Banff Lodging Co. is committed to building a workplace where everyone can succeed and belong. As a Signatory to the Bow Valley Workplace Inclusion Charter we continue to work on our ongoing commitment to build an even more diverse, equitable, and inclusive team environment. We are working to eliminate barriers for applicants and team members from equity-seeking groups. If you can’t apply online or need an accommodation during the application or hiring process, please contact us at or 403-760-8521.