Discover Banff Tours Activity Reservations Agent

Discover Banff Tours
Discover Banff Tours in Banff, AB
From $20.50 an hour

- Full-time
Discover Banff Tours
Discover Banff Tours in Banff, AB
From $20.50 an hour

Job details

Pay
From $20.50 an hour
Job type
Full-time
Shift and schedule
10 hour shift
Location
Discover Banff Tours in Banff, AB
Benefits

Company events
Dental care
Extended health care
Life insurance
Paid time off
RRSP match
Reservation Agent

Position based in Banff, Alberta.

Why This Job Is Cool

You’ll experience the mountains and build memories that last while working in a fun and diverse work environment. You’ll learn about the local area and have lots of interaction with guests from around the world. Our in house training will provide you with the tools to help visitors make the most of their time in the Canadian Rockies.

Term

This is a full time, seasonal position starting early April.

Requirements

Experience in travel/tourism industry
Experience in reservations, sales and/or retail preferred but not essential
Knowledge of the local area
Basic computer knowledge / skills
Highly organized
Ability to multi task and work in a fast paced environment
Strong communication skills
High level of attention to detail
‘Can do’ attitude with a hard working and enthusiastic personality
Able to work both in a team and unsupervised
A Sample of Daily Tasks

Make bookings for sightseeing and activity tours through liaising with customers in the store, via phone or email
Provide local and tour information to customers through all methods of communication
Sell retail products
Liaise with operations / guides on a daily basis and other company departments when required
Liaise and negotiate with third party tour companies and suppliers when required
Maintain store cleanliness along with presentation of retail stock and tour information at all times
All other tasks as requested by supervisor
Perform cash out procedures accurately
Provide excellent customer service
What we offer

Competitive wage structure with performance based advances
Monthly staff events
Staff accommodation
Health benefits after 6 months
RRSP matching after 3 months
Vacation pay
To Apply: Please contact Jess by email at jobs@banfftours.com.

Job Type: Full-time

Salary: From $20.50 per hour

Benefits:

Company events
Dental care
Extended health care
Life insurance
Paid time off
RRSP match
Schedule:

10 hour shift
Experience:

Customer service: 1 year (required)
Ability to Commute:

Banff, AB (preferred)
Work Location: In person