AVIS Budget Banff Car Rental Customer Service Agent

   				
AVIS Budget Banff
AVIS Budget Banff in Banff, AB
$17.00–$18.25 an hour - Part-time, Full-time, Casual
AVIS Budget Banff
AVIS Budget Banff in Banff, AB
$17.00–$18.25 an hour
Job details

Pay
$17.00–$18.25 an hour
Job type
Full-time
Part-time
Casual
Shift and schedule
8 hour shift
Weekends as needed
Monday to Friday
Holidays

Location
AVIS Budget Banff in Banff, AB

Benefits
Pulled from the full job description
Flexible schedule
On-site parking
Store discount

Full job description
JOB SUMMARY

As a Rental Agent you understand that our company is dedicated to delivering great customer service. Everyday is an opportunity to meet people from around the world and help find the right solutions for their personal or business needs.

POSITION RESPONSIBILITIES INCLUDE:

You are the first point of contact with the customer. You must be courteous, clean and approachable.
Answer all customer inquiries at the front counter, over the phone and through email.
Create reservations using the provided computer systems.
Inspection of vehicles for cleanliness and/or damage.
Highly responsible for the security of vehicles and office equipment.
Must be available and able to communicate efficiently through text, calls and emails.
Extremely fast paced environment with continuous movement of vehicles. You must be able to keep track of all vehicles and inventory.
Up-selling and Cross-selling is required.
KEY QUALIFICATIONS

Ability to deliver great customer experience by having strong communication skills that allow you to comfortably speak with customers.
Sales driven, self-motivated, personable and dependable.
You must posses a high level of detail to ensure proper customer and vehicles details are correct.
At least six months of experience in a role where sales and/or customer service were key elements of your duties is preferred, but not required.
You’re approachable, a good listener, and empathetic. Ability to work with a team or independently.
Ability to maintain composure and customer focus while solving customer or technical issues.
Basic computer skills in order to enter information into our database.
Driving experience with a valid Driver's License and a good driving history.
Option to learn Auto Detailing for more hours.
Must be available weekends, and holidays
Will need clean 3 year drivers abstract, and criminal record check before hire.
BENEFITS INCLUDE:

Company discounts.
Flexible schedule.
Great hours
*Note: This employment opportunity is with an independently operated Avis Budget Group, Inc. ("ABG") independent contractor and not with ABG or any of its affiliates.

Job Types: Full-time, Part-time, Casual

Pay: $17.00-$18.25 per hour

Expected hours: 32 – 38 per week

Benefits:

Flexible schedule
On-site parking
Store discount
Flexible Language Requirement:

French not required
Schedule:

8 hour shift
Monday to Friday
Weekends as needed
Experience:

Sales: 1 year (preferred)
Customer Service: 1 year (preferred)
Location:

Banff, AB (preferred)
Work Location: In person

Popular in Canada's National Parks



Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

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The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

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The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

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Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.