Fairmont Banff Springs Employee Experience Advisor

405 Spray Avenue, Banff, AB
Fairmont Banff Springs
405 Spray Avenue, Banff, AB
Job details

Job type
Shift and schedule
Weekends as needed

405 Spray Avenue, Banff, AB

Pulled from the full job description
Dental care
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Full job description
Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

This high-energy individual will be the primary point of contact for all Employee Experience activities. They will enhance the work and social environment for our employees and help plan, create, execute and evaluate activities that improve our Employees’ well-being in all areas of their lives. They will also be responsible for assisting the Talent & Culture Department in the day-to-day administration and coordination of functions within the Talent & Culture Department.

Job Duties Include:

Reporting to the Supervisor, Talent & Culture, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Chair the Heartist Committee as well as the Social Committee, and provide direction on social events for employees, wellness initiatives, programs and learning sessions, working with Talent & Culture on larger hotel-sponsored events
Actively involved in all employee recognition events, and regularly hold focus groups with employees to determine needs
Coordinate, execute, own and chaperone a variety of recreational programs, leagues, activities and events for employees as well as outings off property
Be responsible for the recruitment, training and supervision of volunteers to assist with the various events and employee functions
Liaise with local suppliers for planning and organizing staff activities
Facilitate the financial management of events as well as vendor payment
Create and advertise a monthly calendar and 3-month brochure of events that are taking place in and around the Bow Valley up to and including Calgary for employees to participate in
Maintain all necessary records and prepare annual program goals and objectives
Present the Employee experience strategy in orientation to new arriving employees.
Work closely with Staff Housing with creation of common areas for employees
Drive employee communication through various mediums including Social Media
Liaise with Department Heads and Executives to ensure the ongoing development and execution of all aspects of Employee Experience are in line with hotel operations
Manage a self-directed schedule to organize and attend activities at different times of day or evening including holidays, weekdays and weekends.
Assist the Director, Talent & Culture in coordinating employee related activities and events, such as the employee engagement survey, annual colleague gala, recognition events, and more
Assist with the day to day administration and coordination of all functions within the Talent & Culture Department including: creation of PO’s; filing, photocopying, mail, courier, phone and fax; typing of correspondence, reports, charts, tables, brochures and other collateral materials
Welcome colleagues to the Talent & Culture office as the first point of contact
Assist colleagues with general inquiries such as account password resets, ID card creation, and nametag requests
Follow and implement all Company and brand established onboarding procedures which ensure new colleagues feel welcome and all team members are prepared for the new colleagues’ arrival
Assist in coordinating Company and brand specific orientation and training programs
Oversee the proper completion of all new hire, transfer, and departure paperwork and processes, inclusive of creating new employee records in the Dayforce Ceridian system
Other duties as assigned


Your Skills & Qualifications

Background in Recreation Management/Event Management/Leisure studies/Entertainment
Hotel operation experience an asset
Computer experience in Microsoft Office (Word, Excel, Powerpoint, Publisher) and social media savvy with an excellent knowledge of Graphic Design Software (Adobe Suite, Canva etc)
Must have intensity, enthusiasm and a high energy level
Passionate about outdoors lifestyle and wellness
Proven self-starter and able to work unsupervised
Strong Administrative skills
Excellent organizational and interpersonal skills
Strong written and oral communication skills
Ability to support a collaborative environment
Ability to coordinate and build a strong core of people who can assist with hosting events
Ability to work well under pressure
Ability to maintain the highest level of confidentiality

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.