Canadian Rocky Mountain Resorts
Banff, AB
 

Job details
Shift and schedule
Morning shift

Location
Banff, AB

Full job description
PRIMARY FUNCTION

As a F&B Banquet Supervisor, your primary goal is to oversee/support banquet operations and events while supporting the restaurant operations when needed. You will ensure efficient and profitable F&B operations while upholding the highest standards of quality and service. Your role encompasses supervising banquet staff, coordinating events, and maintaining exceptional guest experiences.

REPORTS TO

Food & Beverage or Banquet Manager
HOURS

As required
DUTIES & RESPONSIBILITIES

Lead banquet service operations, including setup, execution, and breakdown
Coordinate with kitchen team for banquet menu execution and timing
Train, coach and mentor banquet servers and support staff
Assist in supervising the restaurant operations as needed
Model exemplary customer service and problem resolution
Support event planning and execution with sales and events team
Monitor banquet labor costs and maintain budgets
Manage banquet inventory and supplies
Enforce cash handling and service policies
Maintain health and safety compliance
Communicate effectively regarding event details and guest feedback
Perform hands-on duties including serving, setting up conference rooms, and supporting restaurant service when required
Work closely with the Banquet Manager and F&B Manager
EXPERIENCE

Event planning experience an asset Extensive experience in banquets — including buffets, plated dinners, weddings, and conference events.
Experience in reading and understanding BEOs and executing according to the details provided.
Experience in restaurant service to be able to support the restaurant during non-banquet times as needed.
Flexible with scheduling — available for early morning shifts (as early as 6am) and late nights for wedding functions.
Strong leadership and people skills — will be responsible for supervising shifts, handling guest issues professionally, and coaching/mentoring junior team members.
Work directly with the Banquet Manager and F&B Manager, successful candidate must be team-oriented and communicative.
Previous wedding experience is an asset as we do a high volume of those events.

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.

We look forward to receiving your application.