EMBLEMS
Banff, AB

Job details
Full-time
7 hours ago
Benefits
Dental care
Vision care
Skills
Hospitality
Computer operation
Inventory control
Procurement
Logistics
Food Safety Certification
Forklift
Microsoft Office
Supervising experience
Recruiting
Organizational skills
Warehouse experience
Materials handling
Leadership
Communication skills
Hotel experience
Full job description
Company Description

At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/


Job Description

This role is about more than receiving deliveries, it's about ensuring every product that enters and leaves the hotel supports exceptional guest experiences. The Shipping & Receiving Supervisor leads the daily operation of the Shipping & Receiving department, ensuring inventory is managed accurately, deliveries are received efficiently, and hotel departments receive the supplies they need to operate seamlessly. This role combines strong organizational skills, attention to detail, and hands-on leadership to maintain the highest standards of quality, safety, and operational excellence.

What You'll Be Doing

Shipping, Receiving & Inventory Management

Receive, inspect, and document all incoming deliveries, ensuring products meet quality standards and purchase order requirements
Record and process all incoming and outgoing shipments accurately using Birchstreet procurement and inventory management software
Deliver food and non-food products to designated departments while maintaining proper food safety and handling standards
Prepare and fulfill internal storeroom requisitions accurately and efficiently
Maintain inventory levels by ordering stock based on established par levels
Conduct monthly inventory counts and complete all required reporting with accuracy
Ensure receiving documentation and inventory records remain organized and up to date
Operational Excellence

Maintain clean, organized, and safe workspaces including receiving areas, loading docks, and storerooms
Ensure compliance with HACCP standards and communicate any deficiencies or corrective actions promptly
Support the hotel's Health & Safety and Sustainability initiatives and participate in meetings as required
Continuously look for opportunities to improve efficiency and workflow within the department
Leadership & Team Support

Provide day-to-day supervision, coaching, and training to the Shipping & Receiving Clerk
Foster a positive, collaborative, and safety-focused work environment
Support other departments by ensuring timely and accurate delivery of products and supplies
Perform additional duties as assigned to support hotel operations

Qualifications

What You Bring

Shipping & receiving, warehouse, logistics, or related experience
Previous hotel or hospitality experience considered an asset
Strong organizational skills with exceptional attention to detail
Experience using Microsoft Office suite and the ability to quickly learn new systems; Birchstreet experience is an asset
Strong verbal and written communication skills
Ability to prioritize multiple tasks while maintaining accuracy in a fast-paced environment
Sound judgment and the ability to make thoughtful, timely decisions
A commitment to workplace safety, cleanliness, and quality standards
Bonus If You Bring

Previous supervisory or team leadership experience
Experience with inventory control systems within hospitality or food & beverage operations
HACCP or food safety certification
Forklift or material handling equipment experience
Knowledge of procurement and inventory best practices
Who You Are

You are dependable, organized, and take pride in doing things right the first time. You understand that behind every exceptional guest experience is a well-run operation, and you enjoy being the person who keeps everything moving smoothly.

You thrive in a hands-on environment where accuracy matters, and you naturally build trust through consistency and accountability. Whether you're receiving deliveries, managing inventory, or supporting your team, you approach every task with professionalism and care.

You lead by example, value teamwork, and understand that operational excellence starts behind the scenes.

Lead with precision. Deliver with purpose. Stay moved.

Physical Demands

The role of Shipping & Receiving Foreman is physically active and requires frequent movement throughout the hotel and loading areas. The position requires:

Extended periods of standing and walking throughout the workday
Frequent lifting and carrying up to 22lbs (10kg)
Occasional lifting and carrying up to 50lbs (23kg)
Frequent bending, reaching, pushing, and pulling carts weighing up to 200lbs (91kg)
Occasional pushing of carts weighing up to 500lbs (227kg)
Regular work in varying temperatures, including refrigerated storage areas and loading docks, while wearing appropriate PPE
Regular computer use for inventory management and reporting
Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.


Additional Information

Job Perks & Benefits:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
One complimentary buffet meal per shift in our staff cafeteria.
Shared staff accommodation for full-time status (subject to availability).
Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a team member at www.rimrockcareers.com.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at recruiter@rimrockresort.com, and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.

Be you. Be bold. Stay moved.