La Terrazza Fine Dining Server

Banff Park Lodge - Banff, AB
$15.00 - $15.75 an hour - Full-time, Permanent

Conveniently located in the Town of Banff, just steps away from the glacier-fed Bow River, Banff Park Lodge is a full-service Resort Hotel and Conference Centre. Here we experience the best of both worlds: the peace and solitude of a quiet location, yet quick access to a livelier scene in downtown Banff. The Banff Park Lodge has two sister properties; the Bow View Lodge and Peaks Hotel & Suites.

We are currently seeking a full-time permanent La Terrazza Server, required to work afternoon shifts, evening shifts, weekends and holidays with opportunities for overtime hours. We are aiming for a start date mid-late June.

Duties Include (but are not limited to):

Consistently offer professional, friendly and engaging service to provide memorable dining experiences, exceeding our guests’ expectations
To have full knowledge of all food and beverage menus in the La Terrazza Lounge & Dining Room and all other special promotions in the hotel
Serve, clear and re-set tables in a timely manner and assist with in room dining orders
Maintain a clean and well stocked environment for our guests
Handle guest concerns and react quickly and professionally
Operate all equipment used in La Terrazza in a safe and proper manner
Follow all safety and sanitation policies when handling food and beverage
Demonstrate a complete understanding of the restaurant policies, procedures and service standards
Be familiar with and actively participate in emergency, safety and security procedures
Ensure effective working relationships and clear communication with all colleagues and leaders in the restaurant and other departments
Utilize the environmental mission statement as a guideline for all operations
Follow hotel's telephone etiquette standards
Constant walking and standing throughout shift; occasional lifting and carrying up to 30 lbs; frequent bending, kneeling, pushing, pulling
Other duties as assigned
Ideal Candidate:

Previous Fine Dining Food & Beverage experience is an asset
Working knowledge of Point of Sale System preferred
Strong interpersonal and problem solving abilities
Energetic, enthusiastic, self-motivated and a charismatic team player
Proficient in the English language, second language is an asset
Ability to work well under pressure in a fast paced environment
Must be flexible in terms of working hours
Employee Incentives:

Staff accommodation is guaranteed with an immediate check-in; daily rent starting from $6.50 - $17.00 per day
Three salary increases during first year of employment; term bonus available
Friends and family rates available at all three properties, F&B discounts available at The Crave Mountain Grill Restaurant and La Terrazza Dining Room & Lounge
Health benefits available after 8 months of employment including life insurance, dental, medical and drug coverage
Staff Cafeteria on site offering meals for $2.37; certain items available free of charge 24/7
Ski Pass subsidy available, receive a return of up to $350; payroll deduction available
Education reimbursement for English as a Second Language Course
Payroll deduction available for a local gym membership
Uniforms supplied and free cleaning available
Living in beautiful Banff National Park!
For those interested in this opportunity, please forward a copy of your resume to the email address provided, in-person at 222 Lynx Street, by fax to (403) 762-4740 or online at Only candidates selected for an interview will be contacted. Thank you for your interest in our company!!

The health and safety of our employees and guests is our major continuing objective. We have developed and launched our Health Protection Plan to ensure prevention and control measures are in place.

Job Types: Full-time, Permanent

Salary: $15.00-$15.75 per hour

Additional pay:

Bonus pay

Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
Tuition reimbursement
Vision care

COVID-19 considerations:
The health and safety of our employees and guests is our major continuing objective. We have developed and launched our Health Protection Plan to ensure prevention and control measures in place.

Application question(s):

When would you be available to start working and how long would you like to work with us if your application is successful?
Are you legally eligible to work in Canada?
Where are you currently located?

Fine Dining Serving: 1 year (preferred)

Pro Serve (preferred)

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