Sunshine Village Winter 2021-22 - Guest Service Agent

Banff, AB

Winter 2021-22 - Guest Service Agent
Banff, AB, Canada Req #942
Thursday, June 3, 2021

Why Join Us?
We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on...

What’s in it for you?
A ridiculously cool life experience
Free ski pass for Sunshine Village and super deals at other resorts
A plethora of lively staff events all season long
Marvelous discounts on ski gear, food & drinks and transportation.
What can you expect:
As a Guest Services Agent you will be working within the Guest Services department at the base of the Mountain. As the first point of contact for many guests, your fun, friendly and professional attitude will allow you to respond to all related inquires (by phone, email or in person) in an engaging way that builds relationships and makes everyone feel welcome. This job is ideal for enthusiastic skiers/boarders. You’ll be able to share your enthusiasm, and for those who are interested ask about the opportunity to work specifically in our Ticket Windows where most shifts are done by the early afternoon, which allows you plenty of time to enjoy the awesome snow!
This job might be for you if you think you would enjoy:
Assisting guests with their day ticket sales by providing your thorough understanding of Banff Sunshine’s day products
Working in a fast pace, high volume environment and dealing with challenging situations in a friendly and professional manner
Complete accurate daily cash outs and being accountable for any variances
Administrative tasks such as filing, organizing the lost and found room & general office cleaning
About You:
Previous guest service and cash handling experience
You have a positive attitude, are a team player, have excellent communication and problem-solving skills.
Strong computer skills and the ability to learn multiple new operating systems.
Flexibility for scheduling during peak periods.
Can’t wait to get started? Great, because we can’t wait to hear from you! Apply online at and tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us. Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.
Other details

Pay Type

Employment Indicator

Job Start Date
Monday, October 25, 2021

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