Banff Jasper Collection by Pursuit Banff, AB Full-time, Seasonal Job details Job type Full-time Seasonal Full Job Description What will be your daily pursuit?: Assist in leading and inspiring the team to create an unforgettable food & beverage experience. What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Work experience in an iconic, unforgettable, and inspiring location Free access to Pursuit attractions for staff and family, send a friend at half the price! Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences A safe work environment with structured COVID procedures and vaccination policies The chance to work in an inclusive culture and make life-long friends Access to subsidized mental health and wellness resources Opportunities for career growth or future work at other Pursuit locations Access to one of the world’s most beautiful and iconic National Parks What will you do in this job?: Drive food and beverage sales to hit optimum average cheque Manage all booking platforms and business volume to achieve overall guest satisfaction: not limited to Open Table. Assist in the development of a cocktail menu that pushes boundaries bi-annually Maintain proper service standards, procedures, key notes to work when greeting guests, upselling, clearing, timing on tables Lead liquor, wine and beer program and instill professionalism in delivery Lead daily lines up, not limited to highlighting specials both beverage and food, inspection of uniforms and dining room Maintain a high level of execution and level of day-to-day operations, special events not limited to weddings, buy-outs or cooperate events by building a high functioning and positive team Responsible for PAR levels based on volume & work with Shipping and Receiving to requisition and order the necessary products Create the “WOW” experience for each guest visiting the gondola & ensuring continuous improvement of guest and employee experiences Develop consistency within offerings, follow and improve standards based on guest needs and wants Daily inspection of cleanliness and organization: ensure there is zero clutter at all service stations Ensure training standards are strictly maintained at a high level throughout Sky Bistro Deliver on the spot guest service resolution, don’t make excuses Drive food quality guidelines set out by Food and Beverage Manager: Banff Gondola and Executive Chef Daily reports on promos and guest feedback to Food & Beverage Manager: Banff Gondola Work as one unit with the Back of House – one team, one food and beverage department Help support all areas within the Gondola – keeping in mind ‘one guest – one experience’ What skills and experience do you need for this job?: 5+ years of experience in the food and beverage industry – concentrating on upscale fine dining Diploma/ Degree within Hospitality focusing on Food and Beverage is an asset Sommelier training is an asset Experience building relationships and working on teams across all levels of an organization Strong experience in upscale and high-volume restaurants and special event execution Proven track record in maintaining a high level of organization on and off the floor Effective communicator and able to implement and uphold high service standards Driven to fostering a team building environment and creating positive guest experiences. An eye for detail and quality Showing leadership in a positive, calm, consistent and focused manner What will your work environment be like?: This a seasonal position from June 1st - October 30th, 2022. Beautiful. You’ll work in iconic, unforgettable and inspiring National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. EEO Information: Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
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