Post Hotel & Spa Banff Maitre d'Hotel

 Post Hotel & Spa
Banff, AB
From $60,000 a year - Permanent, Full-time
Post Hotel & Spa
Banff, AB
From $60,000 a year
Job details

From $60,000 a year
Job type
Shift and schedule
8 hour shift
Weekends as needed
+ show more

Banff, AB

Pulled from the full job description
Company events
Discounted or free food
Extended health care
On-site parking
Paid time off
Store discount

Full job description
The Relais & Chateaux Post Hotel & Spa in Lake Louise is hiring for a full time Maitre D'hôtel

(Please note that this role is based in Lake Louise, Alberta and staff accommodation is available)

Position: Maitre D’hôtel

Department: Food & Beverage

Report to: Food & Beverage Manager

Hours: As required

Position Overview:

The Maitre D' plays a pivotal role in curating the dining experiences for all guests. This key position involves management of the Front of the House, of a formal restaurant. The responsibilities of a Maître D'hôtel generally includes supervising the waiting staff, welcoming guests and assigning tables to them, taking reservations, and ensuring that guests are satisfied.

Duties and Responsibilities:

Act as the face of our dining room, ensuring the highest level of service and creating a positive first impression for guests.
Uses the F&B reservation system to optimize customer reservations, requests.
Ensure the dining room is set up and prepared before service.
Greet customers and guide them to their tables.
Answer customer questions regarding food, cocktails, and wine pairings
Resolve customer complaints or disputes.
Manage waitstaff to ensure efficient and excellent service throughout a given seating.
Possess comprehensive knowledge of the menu and wine list. Present menu items, describe dishes, and suggest suitable wine pairings.
Identify opportunities for service improvements and communicate suggestions to the management team.

Previous experience as a Maitre D' in a high-end dining establishment
Relais & Chateau experience will be an asset.
Thorough knowledge of dining etiquette, protocol, and the food service industry
Strong interpersonal and customer service skills.
Adaptive organizational skills and the ability to change plans to meet new circumstances.
Excellent communication and customer service skills, including the ability to tactfully deliver unwelcome news to customers.
Ability to work under pressure and handle unforeseen events.
Job Types: Full-time, Permanent

Pay: From $60,000.00 per year


Company events
Discounted or free food
Extended health care
On-site parking
Paid time off
Store discount
Flexible Language Requirement:

French not required

8 hour shift
Evening shift
Monday to Friday
Weekends as needed
Supplemental pay types:

Application question(s):

Are you familiar with the Relais & Chateaux brand?
Are you available to relocate to Lake Louise, AB for this role?

Hospitality: 1 year (preferred)
Restaurant management: 1 year (preferred)
Fine Dining: 1 year (preferred)
Work Location: In person

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.