Lake Louise Inn
Banff, AB
$17.25–$18.75 an hour - Full-time
 
Job details
Pay
$17.25–$18.75 an hour
Job type
Full-time
Shift and schedule
Day shift

Location
Banff, AB

Benefits
Pulled from the full job description
Company events
Discounted or free food
Flexible schedule
On-site gym
On-site parking
Wellness program

Full job description
THE PROPERTY

Lake Louise Inn is a full-service hotel with 247 guest rooms and suites surrounded by soaring pines and sweeping mountain views, nestled among the snowy peaks of Banff National Park and is part of a UNESCO World Heritage Site.

Lake Louise Inn is dedicated to ensuring each position in the company is treated equally and with the utmost importance. We value our employees and want each of them to experience a welcoming atmosphere that delivers respect and models a company with integrity and professionalism.

WHY US?

Subsidized, fully furnished staff accommodation in a shared bedroom, wifi and utilities included
Daily meals offered as a taxable benefit
Use of fitness facility, heated pool and whirlpools
Group benefits through Canada Life
Atlific Hotels & Resorts employee room rates after 3 months
DETAILS

Located in Lake Louise
Valid Canadian Work-Permit Required for International Applicants
Contract basis: Immediate Start
Full-time position, average of 35 - 40 hours per week
Summer incentive bonus: Receive $2/hr on top of every regular hour worked between May 22 - Oct 9 (conditions apply)
JOB SUMMARY

Reporting to the Outlets Manager, responsible for operating the Coffee Kiosk at Legends Dining Room. Provide a welcoming and friendly environment for our guests, answering any guest inquiries in a prompt manner. Experience preferred but not required.

JOB RESPONSIBILITIES

Greet guests upon arrival in a timely manner
Ensure that Coffee and Grab & Go Kiosk orders are fulfilled.
Maintain a professional and pleasant appearance at all times
Deliver beverages and food in a timely manner
Assist with seating guests are required
Check-in with guests to ensure satisfaction
Ensure proper disposal of garbage and recycling
Assist with training new team members in order to maintain the desired level of service that is in line with the hotel’s service standards
Ensure cash handling procedures are followed at all times
Ensure the Guest Service Standards, Hotel Policies and Procedures are maintained at all times
Complete daily and weekly checklists
Deliver guest’s bill and take payment
Follow Health and Safety rules and guidelines at all times
Other related duties as assigned by the Outlet Manager
REQUIRED QUALIFICATIONS

Previous customer service experience preferred
ProServe Certificate required
Energetic, hands-on, with initiative and integrity
Excellent customer service skills
Highly organized and detail-oriented
Work well under pressure, without supervision, independently and as a member of a team
Able to perform well in a fast-paced work environment
Good communication skills
Ability to lift heavy trays filled with glassware/food up to 30lbs
Basic math skills
Please note, only candidates legally authorized to work in Canada will be considered.

Job Type: Full-time

Pay: $17.25-$18.75 per hour

Additional pay:

Tips
Benefits:

Company events
Discounted or free food
Flexible schedule
On-site gym
On-site parking
Wellness program
Schedule:

Day shift
Application question(s):

Are you able to reliably commute, or are willing to relocate to Lake Louise, Alberta for this position?
Experience:

Barista: 1 year (preferred)
Licence/Certification:

ProServe (preferred)
Work Location: In person