Sunshine Village Summer 2022 Hotel Front Desk Agent

Sunshine Village Corporation

Banff, AB
Full-time


Why join us?
Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and ablaze with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?
A ridiculously cool life experience
A plethora of lively staff events all season long
A chance to enjoy the alpine vistas
A summer experience that is outstanding!
And best of all, you can live on the top of the mountain with on-hill accommodation available as needed!
What can you expect?

Front Desk Agents provide an outstanding guest experience by creating a warm, welcoming, and professional environment. In this key guest service role, they ensure guests needs and expectations are met by answering their questions and solving problems efficiently.

This job might be right for you if you think you would really enjoy:

Provide quality guest service
Assist guests with all aspects of reservations in a knowledgeable manner; requires thorough
Deal with challenging guest situations in a friendly and professional manner; this includes using the switchboard and dispatch in the event of emergencies
Complete accurate, daily cash-outs
Maintain public areas in and around the hotel as required
Other duties as assigned including cross-departmental utilization in night audit, concierge, and janitorial departments
And you have:
Passion for providing excellent guest service
Previous hotel and/or guest service experience
Previous cash handling and computer experience with highly proficient skills
Positive attitude, excellent communication, organizational, and time management skills
Physically demanding position that requires standing for long periods of time and some heavy lifting
Current First Aid and CPR preferred
Can’t wait to get started? Great, because we can’t wait to hear from you! Talk to your supervisor, HR team or the supervisor of this role to learn more about how you can join the team!

Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.
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