Alpine Club of Canada Service Banff Team Member

 Prep-Cook, Hybrid, Summer 2024
The Alpine Club of Canada
Banff, AB
$175 a day - Seasonal, Full-time
The Alpine Club of Canada
Banff, AB
$175 a day
Job details

$175 a day
Job type
Shift and schedule
10 hour shift
Day shift
Banff, AB
Full job description
Position Title: Service Team Member, Prep-Cook, Hybrid, Summer 2024

Classification: Full-Time, Seasonal. (10 days on, 4 days off rotation)

Service Team Wage: $175 per day plus gratuities.

Prep-Cook Wage: $220 per day plus gratuities.

Benefits: Lodge accommodation and meals are included at no charge during working days.

Application Closing Date: Open until filled.

Start Date: Friday, June 7, 2024

End Date: Thursday, October 5, 2024.

Location: Backcountry hut at Shadow Lake Lodge, Banff National Park

Service Team Responsibilities:

Providing information about the lodge, the services, and activities available in the area.
Cleaning, dishwashing, stocking and maintaining lounge spaces, lodge cabins and washrooms.
Helping prep, serve, and host meals/beverages for guests.
Assisting management in preparing bills and reviewing accounts with guests.
Reports directly to the Lodge Manager.
Works closely with service team peers, Guest Services Manager, and Chef to ensure smooth, quality service for guests.
Other duties as assigned.

Prep-Cook Responsibilities:

Ability to work under pressure.
Excellent verbal communication skills.
Strong organizational skills.
In-depth knowledge of kitchen health and safety requirements.
In-depth knowledge of safe and efficient food storage guidelines.
Ability to use kitchen utensils safely (proficient knife skills).
Ability to take direction and work as a team player.
Knowledge of some specific cooking/baking processes.
Follow Food Safety, OHS, WHMIS best-practices, and SLL COVID-19 procedures.
Assist the Chef on duties with preparation of ingredients to facilitate the execution of the services.
Following recipes to assist and or execute on the preparation of fresh baked goods.
Keeping the kitchen and other workstation clean and organized.

Skills & Qualifications:

Be outgoing and friendly.
Experience hiking or biking.
Possess excellent interpersonal teamwork skills.
Be able to work without access to the internet for the duration of your shift at the lodge.
Be proactive with the ability to think and work independently.
Have a background in cooking/baking & hospitality
Have outstanding communication skills – be able to collect and act on feedback in an effective and timely manner.

This job is in a remote area of Banff National Park. Accommodation is provided on shift, as well as lodging at our HI Canmore Hostel (subject to availability and nominal fee**) off shift. Employees are responsible for getting themselves to and from the lodge for work shifts.

About the ACC: The ACC is a not-for-profit organization established in 1906 that has grown to include 33 backcountry huts and 25 volunteer-run sections across the country. We also organize seasonal programs, such as our annual General Mountaineering Camp, as well as Shadow Lake Lodge and our hostel in Canmore. We have a rich history in Canadian Mountaineering and a dynamic team at the office to manage our diverse portfolios. Shadow Lake Lodge is the ACC’s only full-serviced backcountry accommodation. Shadow Lake Lodge, located in the backcountry of Banff National Park, is an excellent base for hiking and exploration. Comfortable lodging in private cabins and hearty, healthy, gourmet meals, along with the hospitality of the ACC create a memorable experience for every guest.

Position Overview: Must love the outdoors and working in a remote location! We are looking for reliable individuals with guest service skills who will assist with various duties during our upcoming fall season at Shadow Lake Lodge. You will be on a team with other like-minded individuals to help with food service, food prep, housekeeping and delivering excellent customer service. You will be an important part of the overall operations at the lodge and will continue to provide the exemplary service levels that have come to be expected by returning and first-time guests.

This is a seasonal job opportunity. The SLL summer season runs from June 7th to October 5th, 2024. Daily rate of pay is based on a 10-hour day, worked as a split shift. Shifts are typically 10 days on, 4 days off.

How to Apply: Please Click “Apply for This Job” and upload your cover letter and resume. To help us learn more about you, in your cover letter please clearly detail the following:

Why you want to work as a Service Team Member and Prep-Cook for Shadow Lake Lodge, ACC.
What interpersonal qualities you have that would make you a great addition to our team.
The technical highlights of your experiences that would make you a great fit for this role.

The Alpine Club of Canada is an inclusive and equal opportunity employer. All applicants will be considered for employment without attention to age, colour, race, gender, ancestry, ethnic origin, disability, or sexual orientation. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence,

Prior to receiving an offer of employment, the successful candidate will be required to submit copies of all required certifications and documentation, including a. criminal records check. The Alpine Club of Canada wishes to express our appreciation to all applicants for their interest and effort to in applying for this position. However, only those candidates selected for interviews will be contacted.

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.


Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.