Discover Banff Tours Activity Reservations Agent

Discover Banff Tours
Discover Banff Tours in Banff, AB
From $20.50 an hour - Full-time
Discover Banff Tours
Discover Banff Tours in Banff, AB
From $20.50 an hour
Job details

From $20.50 an hour
Job type
Shift and schedule
10 hour shift
Discover Banff Tours in Banff, AB
Pulled from the full job description
Company events
Dental care
Extended health care
Life insurance
Paid time off
RRSP match
Full job description
Reservation Agent

Position based in Banff, Alberta.

Why This Job Is Cool

You’ll experience the mountains and build memories that last while working in a fun and diverse work environment. You’ll learn about the local area and have lots of interaction with guests from around the world. Our in house training will provide you with the tools to help visitors make the most of their time in the Canadian Rockies.


This is a full time, seasonal position starting early April.


Experience in travel/tourism industry
Experience in reservations, sales and/or retail preferred but not essential
Knowledge of the local area
Basic computer knowledge / skills
Highly organized
Ability to multi task and work in a fast paced environment
Strong communication skills
High level of attention to detail
‘Can do’ attitude with a hard working and enthusiastic personality
Able to work both in a team and unsupervised
A Sample of Daily Tasks

Make bookings for sightseeing and activity tours through liaising with customers in the store, via phone or email
Provide local and tour information to customers through all methods of communication
Sell retail products
Liaise with operations / guides on a daily basis and other company departments when required
Liaise and negotiate with third party tour companies and suppliers when required
Maintain store cleanliness along with presentation of retail stock and tour information at all times
All other tasks as requested by supervisor
Perform cash out procedures accurately
Provide excellent customer service
What we offer

Competitive wage structure with performance based advances
Monthly staff events
Staff accommodation
Health benefits after 6 months
RRSP matching after 3 months
Vacation pay
To Apply: Please contact Jess by email at

Job Type: Full-time

Salary: From $20.50 per hour


Company events
Dental care
Extended health care
Life insurance
Paid time off
RRSP match

10 hour shift

Customer service: 1 year (required)
Work Location: In person

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.


Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.