Pomeroy Lodging LP
Banff, AB
$20 an hour - Full-time
Pomeroy Lodging LP
Banff, AB
$20 an hour
Job details

$20 an hour
Job type
Shift and schedule
Night shift

Banff, AB

Full job description
Night Auditor

Rate of Pay: $20.00 per hour


Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699

Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!

The Role:

As a Night Auditor with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role responsibilities are to ensure the proper balancing and control of hotel revenue, the accuracy of generated daily reports, processing systems backup, and responsible for guest and employee safety and security. You will have knowledge of all Front Office responsibilities. You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department and using strong and effective communication with all other hotel departments.

Job Duties:

Ensures the proper balancing and control of Hotel revenue & the Daily Sales Journal.
Responsible for the accuracy of Night Audit generated daily reports.
Ensuring the highest levels of guest service while exceeding the expectations of our guests during the night shift.
Actively seek feedback from guests and employees, following up and taking action to improve GSAT.
Developing close and effective working relationships with all supporting departments - Food & Beverage Outlets and Accounting.
Ownership of balancing room inventory to maximize hotel profitability while ensuring guest satisfaction.
Complete all daily reports for management.
Ability to step in and perform other job duties as required, such as Switchboard, Front Desk or Bell.
Promptly and effectively respond to emergency situations as they arise, i.e.) Fire alarm goes off or any security concerns.
Employment Experience and Educational Requirements:

Minimum 1 year of experience in the hospitality industry.
Will act as a leader during the nighttime in the absence of Senior Leadership at the property.
Highest level of attention to detail as it relates to not only task-oriented functions but also to cleanliness of work and guest areas i.e. “Be the eye of the guest”
Knowledge of reading Night Audit reports and the knowhow of how to balance Daily Sales is required.
Computer literacy is imperative including applications in Opera, CloudPM, Windows, MS Word and MS Excel.
Experience in handling guest feedback tactfully via email, telephone, guest feedback portals and in person.
You must be self-directed and have previous cash handling experience.
A Degree/Diploma in Hospitality Administration from a recognized institute would be an asset.
Must be calm under pressure, assertive, honest, and discreet.
Ability to stand for an extended period of time.
Excellent communication skill, both oral and written.
A class 5 Driver's License or equivalent and ability to be able to drive both standard and automatic is an asset.
Amazing Perks:

Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few.
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.