Pursuit Banff IT Support

Pursuit Collection
Banff, AB
$18–$22 an hour - Seasonal, Full-time
Pursuit Collection
Banff, AB
$18–$22 an hour

Job details

$18–$22 an hour
Job type
Shift and schedule
On call
Banff, AB
Pulled from the full job description
Discounted or free food
Full job description
What will be your daily pursuit?:
As an IT Engineer, you will support IT operations for Banff Jasper Collection properties located in Banff, Alberta and also some of our remote sites.
$18.00 - $22.00 an hour
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
Assist staff with technical support of desktop computers, applications, and related technology
Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines
Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems
One-on-one consultancy with end users and Support Services staff
Assists in the maintenance and testing of network servers and associated equipment
Independent analyses, communication and problem solving
Work is performed with little supervision and requires initiative and judgement
Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines
Works with vendor support contacts to resolve technical problems with desktop computing equipment and software
Works with Service Desk and Network Operations staff as appropriate to determine and resolve problems received from clients
Interact with numerous computer platforms in a multi-layered client server environment
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems
Trains and orients staff on use of hardware and software
Assists in maintaining LAN/WAN records and, as appropriate, telephone systems
Participates in an on-call rotation to ensure appropriate IT support using the tools mentioned above.
What skills and experience do you need for this job?:
Practical experience in Information Technology.
Proficiency in Microsoft Products
Information Technology degree, diploma or related education preferred
Minimum of 1 years Desk Top support
Valid driver’s license required / Strong “can-do,” attitude with willingness to be flexible and adaptable. Organized, highly motivated individual that has excellent project and task management skills
Self-starter and thought leader for the Infrastructure department and is expected to bring ideas to the table for consideration.
Ability to make decisions, solve problems and exercise good judgment.
Professional, and able to patiently and effectively communicate complex concepts to audiences with varying skill levels, in person, on the phone, and via email.
Strong commitment to building positive working relationships.
Willingness to work with a geographically dispersed team in a seasonal environment.
Resourceful, with a curiosity to solve problems and create new solutions.
Ability to organize and prioritize multiple tasks in a fast-paced environment.
Sense of urgency to complete job duties accurately and in a timely manner.
Sense of humor and ability to ‘let things roll’ when the unexpected happens.
Solid written and verbal communication skills.
Hospitality and service-focused mindset including the need to work successfully with both internal and external partners. / Strong sense of prioritization and focus to complete tasks.
Must have the ability to lift and move up to 100 lbs with assistance
Must be willing and able to work indoor and outdoor in varied weather conditions
Must already live in Canada and be prepared to acquire own living accommodation (No Staff housing available unless internal candidate already in situ)
Must be legally allowed to work in Canada
What will your work environment be like?:
Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.