SNDL Banff Keyholder

Banff, AB
Banff, AB

Job details

Job type

Banff, AB

Full job description
Job Title
Job Description
About Nova Cannabis
Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices.
About the Role
Based out of our Value Buds Banff location in Banff, AB, we are looking for an experienced Keyholder who can handle curveballs like champs. Not only will they be responsible for ensuring the store is in tip-top shape, but they’ll also become masters in everything cannabis and will be eager to share their new knowledge with our awesome customers. We’re looking for go-getters who love to meet new people and cultivate relationships and are excited to learn more about this up and coming industry.
Role and responsibilities include, but are not limited to:
Customer Offering
Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs
Facilitate a welcoming and positive atmosphere for everyone in the store
Educate customers about cannabis products, strains and consumption methods
Day to Day Operations
Promote our culture and brand by participating in merchandising and promotional activities
Work in partnership with Store Managers and other team members to generate sales.
Maintain a high level of product and service knowledge; staying up-to-date with industry legislation, trends and new products
Participate in routine store maintenance and ensure cleanliness is a priority
Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures
Monitor inventory and re-stock product regularly
Regulatory Adherence
Comply with all OH&S (Occupational, Health, and Safety) policies and procedures
Support and promote Nova Cannabis’s and AGLC’s (Alberta Gaming and Liquor Commission) social responsibility programs
Comply with Nova Cannabis’s policies, standard operating procedures, and practices
Experience and Qualifications
Minimum, 2-years of customer service experience
Minimum, 2-years of retail and/or hospitality experience
Cannabis, liquor or healthcare experience is preferred
High School Diploma or equivalent
Valid SellSafe certification
Valid Qualified Cannabis Worker certification
Must complete and pass a Criminal Record Check
Working knowledge of regulations as it pertains to selling cannabis in Alberta
Personal Characteristics and Requirements
Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers
Ability to think on your feet and creatively problem solve
Open-minded and constantly identifying ways to improve
Passionate about creating a positive, memorable, and tailored experience for every customer
Excellent communication skills (written and verbal) and a professional demeanor
Team player who is passionate about supporting the overall success of the business
Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times
Responsible and reliable
Must be 18 years of age or older
Must have reliable transportation to commute to/from work
Thanks for considering a position with us! Cheers!
We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.

Time Type
Part time

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.


Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.