ACCOR Fairmont Banff Springs
 
Banff, AB
$70,000–$75,000 a year - Permanent, Full-time
 

Job details
Pay
$70,000–$75,000 a year
Job type
Permanent
Full-time

Location
Banff, AB

Benefits
Pulled from the full job description
Vision care
Dental care

Full job description
Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.


Job Description

Join a world-class team in an iconic luxury setting as a Fine Dining Restaurant Manager. In this leadership role, you will oversee the daily operations of a high-end dining experience, ensuring flawless service, exceptional guest satisfaction, and polished team performance. Reporting to the Assistant Director of Food & Beverage, you will lead with vision and passion - mentoring a talented team, driving innovation, and upholding the highest standards of excellence.

With a strong focus on personalized service, operational efficiency, and elevated dining, this is a unique opportunity to grow your career within a prestigious hospitality brand and leave a lasting impression on guests from around the globe.

Competitive Salary: $70,000 - $75,000 gross annually, based on previous experience & education

Job Duties Include:

Deliver professional, engaging service while ensuring team adherence to LQA, Forbes, and brand standards; address guest concerns promptly and maintain exceptional guest satisfaction.
Recruit, mentor, and develop department leaders and colleagues, providing coaching, training, and ongoing performance guidance.
Oversee daily operations, including reservations, turnover, cleanliness, maintenance, inventory management, payroll, and budgeted profitability.
Participate in forecasting, analyze performance data, and contribute to menu development and staff education to drive continuous improvement.
Lead regular departmental meetings, liaise with Conference Services and Catering for events, and perform other duties as assigned.

Qualifications

Your Skills & Qualifications:

Minimum two years of senior experience in Food & Beverage Management; experience in upscale or luxury 4-5 star properties preferred
Proven knowledge and application of LQA and Forbes Standards
Strong culinary and beverage expertise; ProServe certification required
Computer literacy, including working knowledge of Excel, Word, PowerPoint, Access, and Windows programs
Post-secondary degree in Hospitality or Food & Beverage Management considered an asset
Knowledge of Silverware, Birchstreet, and Watson systems considered an asset
Staff scheduling and team management skills with proven leadership capabilities
Financial and cost control knowledge with experience in budget management and profitability analysis
Ability to work under pressure, handle multiple tasks, and make sound business decisions
Excellent written and verbal communication skills
Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift (8 hours)
Frequent lifting and carrying up to 30 lbs
Frequent kneeling, pushing, pulling, lifting
Variable temperature indoor + outdoor
Working in a loud environment

Additional Information

Job Perks & Benefits:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com