Banff, Alberta Job Post Pursuit Collection Banff, AB Overview The Application Support Analyst plays a key role within the IT Team – working with users across Pursuit to ensure that the applications are meeting their needs, assisting them in the use of the applications, and ensuring the applications are operating as intended. This position focuses on product configuration, user account creation, and ensuring integrations between systems run smoothly. Responsibilities Receive and prioritize requests for new products and packages Collaborate with Applications team members and business managers to find the optimal configuration of products for sale online, via the call centre, or in-person Maintain mappings to allow data to flow to accounting systems accurately Review integration jobs and correct issues Create new user accounts (Windows, and Point-of-Sale applications) Some data and booking maintenance as required Assist with other IT incidents and seasonal setup needs for businesses Provide after-hours support as needed Qualifications Some work experience using any of the following applications would be an asset: ISO Pacific, RTP, Recreatex, Maestro, Retail Pro, Micros, Active Directory, Dynamics 365 You will need good communication skills, both written and verbal and to understand the importance of accuracy and attention to details You need an ability to work independently, but also to be a collaborative team player Sense of urgency, understanding time-sensitive requests and deadlines Ability to learn new software quickly This list describes at a high level what this role does, but no job description can anticipate every single task, issue or project that could come up. Pursuit reserves the right to adjust, reduce, add, or change job tasks as needed for the success of the business. To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This position is preferably based in Banff, AB although alternative locations in Jasper or Golden are possible. Some travel both domestically and internationally (Canada, USA, Iceland) may be necessary, so a valid passport and driver’s license is required.
Banff Jobs Home | Jasper Job Home | Camping Home | Hotels | Hike Jasper | Ski | Wildlife | Whistlers Mountain Skytram | Maligne Ice Walk | Athabasca River Rafting | Wildlife Photography Prints | Restaurants | Shopping | Business Directory | Jasper in January | Jasper History | World Tour Tickets & Attractions | Jasper Wildlife Tours | Maligne Lake Boat Cruise | Jasper Columbia Icefield | Rocky Mountain Train Tickets