Banff Trail Riders Stables Guest Reception

Banff Trail Riders
100 Sundance Road, Banff, AB
From $17 an hour - Temporary, Seasonal, Full-time, Fixed term contract
Banff Trail Riders
100 Sundance Road, Banff, AB
From $17 an hour
Job details

From $17 an hour
Job type
Fixed term contract
Shift and schedule
10 hour shift

100 Sundance Road, Banff, AB

Pulled from the full job description
On-site parking
Relocation assistance
Store discount

Full job description
Banff Trail Riders is located in the townsite of Banff, offering guided horseback tours from 1 hour to 6 days. We are a very active tourist business with several components that make up the overall company. Because of the diversity of the company, we can offer a great variety of products to our visitors, as well as a variety of job opportunities.

Whether you are craving a summer of adventure, are looking to improve your horsemanship skills or a combination of both while making life long friends and memories, Banff Trail Riders is the place for you!

Guest Service Personnel are based at our Stables, located West of the Banff townsite. This role requires you to greet guests as they arrive for their rides, take payments, fit helmets, and ensure all guests are checked in prior to their departure time. The ability to be personable and navigate conflict resolution is key and requires individuals to demonstrate initiative and independence to ensure both staff and customers are satisfied.

This position will require you to:

Greet and check in guests at stables.
Make bookings and provide information on tours.
Handle cash/credit transactions. Completing Pre-Authorizations.
Ensure ride departure times are kept to schedule.
Completing daily cash outs.
Cleaning and upkeep of office and guest areas.
General barn chores and duties as required.

Ability to work in a fast-paced environment.
Ability to work well with others and independently.
An interest in the Western lifestyle.
Customer service experience.
Previous cash handling experience.
Valid First Aid required
Knowledge of horses an asset, but not required. Riding experience not required. (Must be confident and comfortable around horses)
This position is ideal for those with minimal (or zero) riding experience who would like to further their knowledge of horses and riding. This is not a riding position.

For more information about Banff Trail Riders or this position, please visit

*Position runs from April-May until September-October*

Limited Staff Accommodation available upon request.

For more information about Banff Trail Riders, please visit

Job Types: Full-time, Fixed term contract, Seasonal
Contract length: 3-5 months

Pay: From $17.00 per hour

Expected hours: 30 – 40 per week


On-site parking
Relocation assistance
Store discount
Flexible Language Requirement:

French not required

10 hour shift
Supplemental pay types:

Overtime pay
Application question(s):

Do you require staff accommodation?
Are you legally permitted to work in Canada (i.e. hold a valid work permit, PR status or Canadian citizenship)? If you hold a work permit, please state the expiry date.

Guest services: 1 year (preferred)

First Aid Certification (required)
Work Location: In person

Expected start date: 2024-05-12

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.