Royal Canadian Lodge & Charltons Banff Houseperson

Staff Accommodation Available
Innvest Hotels o/a Royal Canadian Lodge & Charltons Banff
Banff, AB
$18.39 an hour - Permanent, Full-time
Innvest Hotels o/a Royal Canadian Lodge & Charltons Banff
Banff, AB
$18.39 an hour
Job details

$18.39 an hour
Job type
Shift and schedule
8 hour shift
Weekends as needed
+ show more

Banff, AB

Pulled from the full job description
Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off

Full job description

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.


The Houseperson position is generally responsible for cleaning and supplying guest public areas and assist room and laundry attendants in moving supplies, in accordance with standards set forth by the hotel, ensuring that all guest requests receive prompt attention and friendly service.


The duties and responsibilities for the Houseperson include, but are not limited to the following:

· Thorough and complete cleaning requirements on all guest floors, public washroom, elevators, stairwells, and interior/exterior public areas, fitness and pool room/showers as set by efficiency standards of the hotel.

· Carpet Shampooing and deep cleaning.

· Ensure security standards are practiced, to protect guest’s and employee’s privacy and belongings.

· Follow hotel policies in relation to key control, and the security of hotel property, including linens, supply carts, vacuums and storage rooms.

· Meet and exceed guest and co-worker expectations by providing exemplary service and teamwork.

· Ensure all guests receive prompt attention, providing value-added service by doing whatever is reasonable and possible to exceed guest expectations.

· Assist with inventories and help prevent waste and misuse of guest and cleaning supplies and equipment.

· Assist room attendants in order to have a smooth operation. Remove all garbage, soiled linen and dirty food trays from corridors in a prompt manner.

· Adhere to all hotel policies and procedures, and follow procedures listed in shift checklists.

· Clean corridors and vents.

· Strip rooms.

· Wash floor and windows.

· Responds to Front desk calls, assisting in checking rooms, luggage delivery and guest special request.

· Communicates with MOD and co-workers regarding product/ service deficiencies, equipment, safety problems, etc.

· Maintains pool and fitness room supplies of towels.

.Relieve the Night houseman on his days off/vacation.


· Considerable amount of walking

· Lifting

· Pulling

· Pushing

· Operate cleaning equipment

· Reaching heights of approximately 6 ft and depths of 2-½ -3 ft.

· Exposure to heat, steam, smoke, cold.

· Must have high level of mobility/flexibility in space provided.

· Ability to lift and carry a weight of approximately 25 pounds.

· Flexible and energetic with the ability to work under pressure during busy times.

· Literacy skills – reading, writing, and oral.

· Outstanding organizational, time management, and interpersonal skills.

· Work well independently and in a team environment with minimum supervision.

· Self-motivated, honest, creative, capable of working in a team environment.

· Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays.

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Subsidized staff accommodation is to the successful candidate. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $18.39 per hour


Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

8 hour shift
Day shift
Evening shift
Monday to Friday
Morning shift
Night shift
Weekends as needed
Supplemental pay types:

Overtime pay

Cleaning: 1 year (preferred)
Work Location: In person

Expected start date: 2024-06-03

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.