Mt Norquay
327 Railway Avenue, Banff, AB T1L 1A1
From $16 an hour - Temporary, Full-time, Fixed term contract
 
Job details
Pay
From $16 an hour
Job type
Fixed term contract
Temporary
Full-time
Shift and schedule
8 hour shift
Weekends as needed
Afternoon shift


Location
327 Railway Avenue, Banff, AB T1L 1A1

Benefits
Pulled from the full job description
On-site parking
Store discount

Full job description
Job Summary:
The Rental Attendant is responsible for outfitting guests with rental equipment and explaining its safe use. These employees are outgoing, fun and customer oriented. They play a key role in making sure that guests' experiences are safe and exceptional and ensuring that these guests come back again and again.

Requirements:
- Punctual
- Be available to work days, evenings and/or weekends
- Should be in good physical condition whit the ability to lift up to 50 pounds

-Follow procedures in accordance with appearance and uniform standards

Description:
- Handle customer complaints in a professional manner, alerting your supervisor or manager if needed
- Diligently complete all bike/scooter inspections upon departure and when returned
- Possess strong communication skills in order to effectively work with coworkers and customers
- Posses the ability to think quickly in a fast paced working environment

-Ensure customer satisfaction with efficient, friendly service

-Maintain Sanitation, health and safety standards in work areas

-Provide trail/route information to the guests, as well as information about Banff and surrounding area if needed

-Maintain cleanliness of the Train Station and proper storage/charging of all equipment

Experience:
- Previous experience in retail sales is preferred
- Strong communication skills and phone etiquette

Perks include free Via Ferrata experiences, free e-bike rentals, food discounts, retail discounts, Staff Accommodation and More!

Job Types: Full-time, Fixed term contract
Contract length: 5 months

Pay: From $16.00 per hour

Benefits:

On-site parking
Store discount
Shift:

10 hour shift
8 hour shift
Afternoon shift
Day shift
Evening shift
Morning shift
Work days:

Holidays
Monday to Friday
Weekends as needed
Ability to commute/relocate:

Banff, AB T1L 1A1: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 1 year (required)
Location:

Banff, AB T1L 1A1 (preferred)
Work Location: In person