Fairmont Banff Springs Assistant Restaurant Manager

(Spring/Summer 2024)
405 Spray Avenue, Banff, AB
Job details

Job type
Shift and schedule
Weekends as needed
Night shift
Full job description
Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Assistant Manager, Food & Beverage (Spring/Summer 2024)

The Assistant Restaurant Manager will ensure that employees provide phenomenal guest experiences resulting in lasting memories. They will lead, develop and coach a team of professional employees to enhance the level of service and meet standards.

For more information on our Dining Outlets, visit our website - Restaurants in Banff - Fairmont Banff Springs (banff-springs-hotel.com)

Available Opportunities Include:

1888 Chop house/ Castello Ristorante
Rundle Lounge
Stanley's Smokehouse (Golf Clubhouse)
Waldhaus Dining Room & Pub
Note - preference will be given to those that our available for the full season (May-October 15hth)

What is in it for you:

One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)
Comprehensive wellness platform for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor
What you will be doing:

Provide on-the-floor supervision and support to employees and coach and develop them to ensure standards are being maintained
Be involved with ongoing menu/wine/cocktail development
Have a good understanding of day-to-day expectations, tasks and operations as well as forethought to upcoming events
Review guest comments, respond to any concerns in a timely and professional fashion
Understand both the restaurant’s and the hotel’s financial goals to achieve superior long-term financial returns to our shareholders
Ensure that service essentials, steps of service and brand standards are being followed by the team


Your experience and skills include:

Must have 2 years previous experience as a Leader in Food & Beverage; preferably in a full service hotel or upscale restaurant
Must have pro-serve certification and POS system experience
Wine knowledge at or above WSET Level 2 an asset
Diploma or Degree in Hospitality/Hotel Administration an asset
A passion for food & wine
Schedule flexibility, including early mornings, late nights, weekends, holidays
Must be able to lift and carry up to 20+lbs and be able to be on your feet for 8 hours or more
Your team and working environment:

Fast-paced, upscale, luxury hotel
Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS