Pursuit Collection Banff, AB Full-time Job details Job type Full-time Benefits Pulled from the full job description Discounted or free food Full job description What will be your daily pursuit?: Executive Housekeeper: Lead the day-to-day operations of the housekeeping departments at the Elk + Avenue Hotel & Mount Royal Hotel in Banff, Alberta. What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Work experience in an iconic, unforgettable, and inspiring location Free access to Pursuit attractions for staff and family, send a friend at half the price! Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences The chance to work in an inclusive culture and make life-long friends Access to subsidized mental health and wellness resources Opportunities for career growth or future work at other Pursuit locations Access to one of the world’s most beautiful and iconic National Parks What will you do in this job?: Lead the day-to-day operations of the housekeeping departments at our Mount Royal & Elk + Avenue Hotels Collaborate with Hotel Managers and the Director of Facilities to improve the cleanliness and maintenance Centrally manage daily housekeeping services for scheduled rooms, including laundry Creates and manages department budgets in collaboration with Finance and Director of Lodging Manage performance reviews, scheduling, payroll, forecasting and inventory Maintain all guest rooms and public areas to guarantee that the highest standard of cleanliness Ensure productivity goals are met and continuously seek greater cost and labor efficiency Ensure quality staff are hired (significant focus during seasonal ramp-up) and trained to meet company standards of quality, service & productivity Create and maintain a positive, team-oriented working environment that focuses on motivation, open communication, and continuous improvement Provide leadership, guidance and coaching to direct reports to advance outcomes Participate/report on progress in departmental meetings which includes a weekly one/one meetings with Director of Lodging Proactively monitor forecasted occupancies six months in advance, create staffing plans and communicate/collaborate to achieve objectives Communicate clear and consistent information regarding the departmental goals to produce desired results Provide superior customer service to guests by responding to their requests promptly and professionally and continuing to seek improvements in the quality of guest amenities and supplies Establish clear performance standards and expectations Ensuring compliance with licensing laws, health and safety and other regulations Collaborate with the Hotel Managers and Health & Safety Manager to improve practices Collaborate and lead BJC working groups to refine and advance lodging standards Maintain up to date knowledge of new cleaning machinery, chemicals and procedures Conducts regular guest room and public space inspections Maintains records of room condition and equipment and coordinate with maintenance and hotel operations to complete repairs Ensures all housekeeping staff is thoroughly familiar with the Hotel’s emergency procedures, and is in a state of preparedness for any emergency which may occur Other duties as assigned What skills and experience do you need for this job?: Strong communicator (verbal and written): centralized leadership across seven different hotel operations taxes communication and necessitates ability lead both on the ground and virtually Position expert: past success as an Executive Housekeeper (having managed at least one large hotel: 450 rooms plus) with a strong knowledge of industry best practices Motivational leader: demonstrated ability to advance/create best in class culture and operational outcomes Experienced trainer: this role must lead the development, oversight and implementation of best in class training focused on efficiency, cleanliness, health, safety and employee engagement Collaborator: work closely with the Director of Rooms, Hotel Managers, Senior P&C Manager, H&S Manager and Chief Engineer to improve outcomes across all KPI’s Strong financial acumen and business thinker: ability to manage, report and forecast expenses and labor across multiple locations while continuously seeking efficiencies and proactively implementing improvements Lifelong learner: as a team, we continuously seek improvement in our operations both for our guests and staff. In so doing, we welcome feedback as a gift and work across teams to learn and grow Motivated: driven to create unforgettable and inspiring hospitality experiences Grounded team player: we win as a lodging team. When teams are in need, or operations are at peak, we love to clean rooms, scrub dishes and welcome guests! The remainder of the time, we remain laser focused on creating/implementing plans and monitoring outcomes to achieve our vision of creating world class hotel offerings that are unforgettable and inspiring! Proactive, decisive and committed: confirm staffing plans six months in advance and work collaboratively to outcomes. Own risk and manage changes/challenges What will your work environment be like?: This is a full-time, permanent position. Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! Independent. You’ll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. Equal Employment Opportunity Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.
Banff Jobs Home | Jasper Job Home | Camping Home | Hotels | Hike Jasper | Ski | Wildlife | Tour Canadian Rockies | Whistlers Mountain Skytram | Maligne Ice Walk | Athabasca River Rafting | Canada Wildlife Tours | Wildlife Photography Prints | Restaurants | Shopping | Athabasca Falls | Sunwapta Falls | Business Directory | Jasper in January | Jasper History | World Tour Tickets & Attractions | Jasper Wildlife Tours | Maligne Lake Boat Cruise | Jasper Columbia Icefield | Tour Moraine Lake | Rocky Mountain Train Tickets | Jasper Spirit Island Boat Cruise | Maligne Lake Cruise | Columbia Icefields Glacier Skywalk