Rimrock Resort Hotel Hotel Security Services

The Rimrock Resort Hotel
300 Mountain Ave, Banff, AB
Job details

Job type
We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development.

To ensure the safety and security of guests, staff, and hotel property.

This position will work 5 shifts per week, from 9:00 pm to 5:00 am. Some flexibility is required as occasionally they will be scheduled to work other shifts to cover Security team vacations.
Duties and Responsibilities
Monitor property through foot patrols and watching security footage and observe, report, and follow up on safety and security concerns
Respond to and manage all emergencies including fire, medicals, and any potential threats to people or property
Maintain order in the hotel, including the on-site staff accommodations
Follow protocols and the law when responding to situations involving drugs and alcohol
Document through written reports all incidents, events, and actions taken
Follow up and investigate complaints and incidents
Assist other departments as necessary
Authorized to make any decisions necessary to effectively deal with security concerns and/or emergency situations
Other related duties as assigned
Physical Demands
Significant standing and walking
Frequent sitting and occasional use of a computer
Frequent lifting and carrying items weighing up to 11 pounds / 5 kg
Occasional lifting and carrying items weighing up to 22 pounds / 10 kg
Completion of Grade 12 or equivalent
Previous security experience preferred
Training or education in law enforcement, security, firefighting, or EMS an asset
Clean criminal record
Alberta Class 5 driver’s license and driver’s abstract with no more than 3 demerits
Security Guard License
Current First Aid and CPR level C certification
Competent in Microsoft Word and Outlook
Keen attention to detail
Works well in a team and independently
Able to respond to crisis situations calmly and effectively
Thank you for your interest in joining our team! We share in your excitement to live and work in the Canadian Rockies.

The Rimrock Resort Hotel is a Bow Valley Workplace Inclusion Charter signatory. We value the diversity of our employees and invite applications from all candidates. If you are contacted by a Recruiter, please let them know if there is any stage of the recruitment process that you will need support or accommodations for.