(Restaurant & Hotel)
Queen's Hotel
Banff, AB
$100,000–$120,000 a year - Permanent, Full-time

 
Job details
Pay
$100,000–$120,000 a year
Job type
Permanent
Full-time

Location
Banff, AB

Full job description
Return to where your story began, and where ours is redefining itself...

Are you an accomplished Red Seal Chef ready to take the next step toward hotel and restaurant ownership, with the right partners by your side?

The historic Queens Hotel in Fort Macleod, Alberta, is undergoing a transformative restoration, breathing new life into one of the town’s most iconic buildings. While we engage in this project, we have a unique and rare opportunity for an Operations Manager to join our leadership team.

Established in 1903, the historic Queens Hotel on Main Street in Fort Macleod is currently undergoing a transformation to become the town’s first boutique hotel. The spirit of Fort Macleod’s early days will be thoughtfully woven into every detail, from décor to the warmth of our service. Here, guests won’t just enjoy a meal or a place to stay, they will experience a meaningful journey into the heart of the community’s heritage. Once completed, the property will feature 14 elegant guest rooms, along with a stylish 70-seat full-service restaurant and lounge offering one of southern Alberta’s finest and most authentic dining experiences.

This is more than just a job – it’s a unique partnership opportunity for the right candidate. While there is no fixed date for the role, finding the right candidate early will allow them to be actively involved in menu development and staff recruitment, playing a key role in shaping the hotel’s future. The successful candidate can expect to earn a wage of $100,000-$120,000 annually.

Ideal Candidate:

Our ideal candidate is a Red Seal Chef with management experience in overseeing entire restaurant operations, or who has owned and operated a restaurant in some capacity. Our candidate also preferably has strong ties to Fort Macleod and Southern Alberta, who views this opportunity as a long-term career, not just a brief stop along their journey. Proven experience in managing all aspects of day-to-day restaurant operations is mandatory, including menu development, procurement, staffing, and delivering an exceptional customer experience. .

Key Responsibilities:

Oversee and lead daily operations across front desk, housekeeping, kitchen, restaurant, and bar, ensuring seamless coordination across departments
Recruit, train, and manage team members to ensure a guest-centric work culture.
Lead menu development for the restaurant
Act as the face of the property, engaging personally with guests and the community to build relationships and loyalty.
Set and manage operational budgets for the hotel and restaurant.
Monitor daily revenues, expenses, and profitability, report regularly to ownership or senior management.
Manage procurement and stock for kitchen, bar, and guest amenities.
Maintain relationships with quality local suppliers.
Collaborate on boutique-specific marketing initiatives that reflect the property's unique brand and appeal.
Build partnerships with local businesses, events, and tourism boards to enhance visibility.
Handle guest complaints and feedback gracefully, ensuring quick, effective resolutions.
Ensure property complies with all health, safety, hygiene, and licensing regulations.
If you envision yourself leading a boutique hotel and restaurant, but looking for the right opportunity to make it happen - apply today!

Job Types: Full-time, Permanent

Pay: $100,000.00-$120,000.00 per year

Application question(s):

Do you have ties to Southern Alberta?
Education:

AEC / DEP or Skilled Trade Certificate (preferred)
Work Location: In person

Application deadline: 2025-09-14