Monod Sports
Banff, AB

Job details
Full-time
17 hours ago
Skills
Product recommendation
Equipment repair
Customer service
Cashiering
Sales orientation
Customer service orientation
Retail experience
Client consultation
Sales and customer service experience
Cash handling
Communication skills
Retail sales
Full job description
Ski Sales & Service Associate

Starting at $18/hour, with the opportunity to earn up to approximately $25/hour based on average monthly commission.

Monod Sports is a family-owned and operated outdoor retailer that has been part of Banff since 1949. For generations, skiers, climbers, hikers, and outdoor enthusiasts have come to Monod Sports for trusted advice, quality gear, and knowledgeable service.

We’re looking for an experienced and enthusiastic Ski Sales & Service Associate to join our team.

Why Work at Monod Sports?

Four days on, three days off — a full 40-hour work week with more time to enjoy the mountains.
Work alongside like-minded people who share a passion for skiing and the outdoors.
Competitive wages with commission-based earning opportunities.
Generous staff discounts on outdoor equipment, footwear, and apparel.
Access to industry Pro Deals from some of the best brands in the outdoor industry.
Opportunities to develop your product knowledge and grow within a long-standing Banff business.
The Role

As part of our ski department, you’ll help customers find the right equipment for how and where they ski.

You’ll provide knowledgeable advice on skis, boots, and bindings while delivering the level of personal service Monod Sports is known for. The position also includes technical work such as boot fitting and repairs, binding adjustments, and ski binding mounts.

This is a hands-on role for someone who is comfortable combining technical ski knowledge with strong customer service.

Responsibilities

Help customers select skis, boots, bindings, and related equipment based on their ability, preferences, and intended use.
Fit ski boots and make adjustments to improve comfort and performance.
Mount, adjust, and test ski bindings.
Perform basic boot repairs and modifications using workshop tools.
Provide knowledgeable, approachable customer service on the sales floor.
Maintain a high standard of safety and accuracy when working with ski equipment.
Continue developing product knowledge across the brands and equipment we carry.
What We’re Looking For

Strong knowledge of ski equipment, including skis, bindings, and boots.
Experience mounting and adjusting ski bindings.
Experience with ski boot fitting, repairs, or modifications.
Confidence using basic workshop tools and equipment.
Strong communication and customer service skills.
Previous retail or sales experience.
Ability to understand a customer’s needs and recommend appropriate equipment.
A genuine interest in skiing and the mountain lifestyle.
How to Apply

Please send your resume to holliee@monods.com, or stop by the store in person:

Monod Sports
129 Banff Avenue
Banff, AB T1L 1A4

We appreciate everyone who takes the time to apply. Only applicants selected for an interview will be contacted directly by a member of our management team.

Job Type: Full-time

Pay: From $18.00 per hour

Work Location: In person